PJ Lhuillier Group of Companies
PJ Lhuillier Group of Companies

Customer Care Assistant | Makati City  

PJ Lhuillier Group of Companies

 
  • Makati, Philippines
    Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 6 years ago

2018-07-30T16:00:00+00:00
Job closed.

Job Description

  • Provides timely and accurate response/s to all client queries and requests while adhering to the client service standards of the company through a phone call, text message, email, and social media.
  • Ensures that relevant details needed to address concerns are recorded.
  • Facilitates complaint resolution and query response within service level agreements in coordination with the pertinent units.
  • Recommends client-centered initiatives and proactive action/s to be done to avoid recurrence of the concerns raised by the client and significantly decrease the number of complaints received.

Minimum Qualifications

  • At least a Bachelor's/College degree in any of the following:
    • Business Studies
    • Business Administration
    • Business Management
    • Finance
    • Accountancy
    • Banking
    • Commerce
    • Mass Communications
    • Psychology
    • Any equivalent course, field, or discipline
  • Work experience in the customer service, sales, and/or telemarketing industry is an advantage.
  • Good communication skills, both oral and written.
  • Willing to work in Makati City.

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
Makati, Metro Manila, Philippines
Industry
Financial Services
Vacancy
5 openings
Website
http://www.cebuanalhuillier.com

Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

About PJ Lhuillier Group of Companies

The P.J. Lhuillier Group of Companies is composed of various companies ranging from its flagship business of pawn brokering to local and international remittance, micro-insurance, rural banking, hotel and restaurant management, jewelry and sports accessory retail, information technology, real estate, professional management, and corporate social responsibility. History Formally established in 1988, PJ Lhuillier,Inc. (PJLI) is a dynamic, multi-industry company that owns and operates businesses dealing with pawnshop, non-pawnshop financial services (banking, international and local remittance, non-life insurance, electronic loading, bills payment, and collection service), retail (jewelry and health and wellness products), hotel and restaurant management, information technology management, sports, and real estate/property management. It is the proud parent company of Cebuana Lhuillier, one of the leading and largest non-bank financial services providers in the Philippines with over 1,700 branches nationwide. PJLI attributes its dominance in the industry to integrity and heartfelt service, its robust network of local and international industry partners, and its steadfast commitment to nurture market-leading businesses for its growing clientele. Today, the P.J. Lhuillier Group of Companies seeks to become the best and preferred microfinancial and business-to-business solutions partner. The company intends to fulfil this vision through rendering dedication, hard work, and service. Company Mission We are your most trusted financial partner. Company Vision We will empower Filipinos through financial services anytime and anywhere.

People also applied to

  1. Home

Other Recommended Jobs

Apply jobs in

Job Categories:

Related to your search: