Smartphone Technician | Naga
Millennial Zeal Technology Corporation
- Naga, PhilippinesNaga, Camarines Sur, PhilippinesNagaBicolPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2017-09-12T16:00:00+00:00Job closed.
Job Description
- Initiates in welcoming and assisting clients and guests.
- Makes sure able to finish the repairs of the customers within an hour, and to finish the repairs of dealers within 3 days.
- Ensures to fill up the service forms correctly.
- Ensures the quality of the repair, and tracking the feedback of the clients.
- Assists front desk in answering technical questions made by clients.
- Solves clients’ questions and complaints with efficiency, and have a record of the special cases.
- Updates and transmits technical information, and tracking of the quality feedback.
- Assists warehouse personnel in reporting materials and parts shortage, and the management of warehouse materials and parts.
- Assists front desk in entering and checking of the receipts and forms, and making feedback in the problems.
Minimum Qualifications
- Strong analytical and planning skills.
- Good communication and presentation skills.
- Excellent problem-solving skills.
- At least a Bachelor's/College degree in Computer Engineering, Telecommunication Engineering, or its equivalen.
- At least 1 year of work experience in smart phone maintenance and repairing is an advantage.
- Preferably 1-4 years of experience in Electronics Engineering, Communication Engineering, or its equivalent.
- Proficiency in Microsoft Office applications.
- Has an idea on how to be part of a service center.
Required Skills
- Problem Sensitivity
- Customer Service
- Technical Skills
- Critical Thinking
- Communication Skills
- Performance Management
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Naga, Camarines Sur, Philippines
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
About Millennial Zeal Technology Corporation
Millennial Zeal Technology Corporation-Exclusive Distributor of OPPO phones in the Philippines is a globally registered technology brand which incorporates R&D, manufacturing and marketing. With a long history of serving customers in North America, Europe and Asia, OPPO has been delivering products that receive high ratings from experts around the world. OPPO blue ray DVD has won the best honors from lots of professional evaluation agency since the first model was launched in USA in 2009. In the field of mobile phones, OPPO is continually striving to impress and capture the young hearts with elegant design, simple user experience and quality service. OPPO smart phone has been the leading brand in China, Russia, Indonesia, Vietnam, Thailand, Malaysia, India and Singapore, in just few years.
OUR VISION:
To become globally renowned enterprise that build up a vital and long lasting image around the world.
OUR MISSION:
To Consumers: to provide high quality product and services.
To Employees: to provide a good working environment with harmony and mutual respect.
To Business Partners: to provide a cooperative platform of fairness and justifiable equality and mutual benefits.
To Society: to cherish resources, protect environment and reward the society at a rate higher than the average corporate level.