Hospital Liaison Officer
PhilhealthCare, Inc.
- Makati, Philippines5F STI Holdings Center, 6764 Ayala Avenue, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- ₱12,000.00 - ₱15,000.00 / monthPHP120001500012000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
This job is responsible in ensuring customer satisfaction among clients of Philcare especially those who are admitted in hospitals, utilization management and build rapport with network of hospitals and providers.
Visits admitted patients, discusses patient’s coverage and benefits and issues letter of authorization (LOA); issues notification of non-coverage for non-covered confinements.
- Monitors daily patient’s progress chart to know patient’s needs and current medical condition.
- Helps the patient during discharge by checking hospital charges and professional fees to maximize patients' benefits and to prevent occurrence of excess charges beyond the benefit coverage; advises patient to settle non-covered charges.
- Serves as LOA-issuers’ contact person in the assigned hospital/s and provides them the necessary assistance in the performance of their duties.
Minimum Qualifications
- Graduate of BS Nursing or any Medical Allied Course;
- Excellent Customer Service skills;
- Good communication skills;
Perks and Benefits
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Retirement Benefit Plans
- Life Insurance
- Medical / Health Insurance
- Employee Discounts
- Transportation Allowances
- Company Car
- Free Lunch or Snacks
- Performance Bonus
Required Skills
- Medical Industry Knowledge
- Relationship Management
- Judgement and Decision Making
- Customer Service
- Communication Skills
Licenses and Certifications
- Nurse
- Medical Technologist
- Radiologic Technologist
- Pharmacist
Preferred Courses
- BS Nursing
- Pharmacy
- Medical Technology
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Health and Medical
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 5F STI Holdings Center, 6764 Ayala Avenue, Makati, Metro Manila, Philippines
About PhilhealthCare, Inc.
PhilhealthCare, Inc., one of Philippines' top 1,000 corporations, is a healthcare service provider which provides clients access to quality and affordable healthcare services for their preventive and curative needs through its wide range of product lines.
PhilCare's winning combination is its financial strength and more than 33 years of technical expertise to back-up its commitment to deliver personalized quality customer care.
PhilCare is a member of Philippines First Group of Companies spearheaded by the Philippines First Insurance Company (PFIC), the first Filipino domestic non-life insurance company (established in 1906). PFIC's solid financial footing and vast experience from its more than one hundred years of existence make it one of the country's leading non-life insurance companies.