Business Retention Officer

PhilhealthCare, Inc.

Is a verified Kalibrr employer

4 openings
Preferred Educational Attainment
Graduated from college
13 days ago
Application deadline
in a year
Recruiter responds
69% of the time
Recruiter last seen
a day ago
Health and Medical
Employment Type
Full time
17,000.00 - 20,000.00 PHP per month
Office Address
6764 Ayala Ave, Legazpi Village, Makati, Metro Manila, Philippines
Required Skills
Relationship Management
Presentation Skills
Persuasion and Negotiation
Customer Service
Problem Solving
Account Management
Preferred Courses
Business Administration
Business Administration [Marketing]
Minimum Qualifications:
Graduated from college
  • With at least 6 months experience in account management.
  • Preferrably with HMO or Insurance background.
  • Good communication and presentation skills;
  • Excellent customer service skills;
  • With strong analytical and planning skills;
Job Description

This position is responsible for ensuring that all accounts in portfolio renew, undertaking frontend account management process:

  • Providing quality service to satisfy client
  • Serving as the conduit of the client with all units in PhilCare
  • Computing rates of benefits package, in consultation with Actuarial Department
  • Conducting after sales presentations and orientation sessions for clients regarding their benefits coverage and access procedures
  • It serves as the channel between the client and all units/staff in PhilCare.
  • It is also responsible for backroom responsibilities of monitoring accounts and logging and safekeeping all communications with clients.
Perks and Benefits
Time Off
  • Paid Holidays
  • Paid Vacation Leave
  • Paid Sick Leave
  • Paid Bereavement/Family Leave
  • Maternity & Paternity Leave
  • Retirement Benefit Plans
  • Life Insurance
  • Medical / Health Insurance
  • Employee Discounts
  • Company Car
  • Free Lunch or Snacks
  • Performance Bonus
About PhilhealthCare, Inc.
PhilhealthCare, Inc., one of Philippines' top 1,000 corporations, is a healthcare service provider which provides clients access to quality and affordable healthcare services for their preventive and curative needs through its wide range of product lines. PhilCare's winning combination is its financial strength and more than 33 years of technical expertise to back-up its commitment to deliver personalized quality customer care. PhilCare is a member of Philippines First Group of Companies spearheaded by the Philippines First Insurance Company (PFIC), the first Filipino domestic non-life insurance company (established in 1906). PFIC's solid financial footing and vast experience from its more than one hundred years of existence make it one of the country's leading non-life insurance companies.

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