Business Retention Officer

PhilhealthCare, Inc.

  • Makati, Philippines
  • 17,000.00 - 20,000.00 PHP / month
  • Full time

Expired in 8 months

This job is no longer accepting applications.See available related jobs.

Job Description

This position is responsible for ensuring that all accounts in portfolio renew, undertaking frontend account management process:

  • Providing quality service to satisfy client
  • Serving as the conduit of the client with all units in PhilCare
  • Computing rates of benefits package, in consultation with Actuarial Department
  • Conducting after sales presentations and orientation sessions for clients regarding their benefits coverage and access procedures
  • It serves as the channel between the client and all units/staff in PhilCare.
  • It is also responsible for backroom responsibilities of monitoring accounts and logging and safekeeping all communications with clients.

Minimum Qualifications

  • With at least 6 months experience in account management.
  • Preferrably with HMO or Insurance background.
  • Good communication and presentation skills;
  • Excellent customer service skills;
  • With strong analytical and planning skills;

Perks and Benefits

  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Paid Bereavement/Family Leave Paid Bereavement/Family Leave
  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Retirement Benefit Plans Retirement Benefit Plans
  • Life Insurance Life Insurance
  • Medical / Health Insurance Medical / Health Insurance
  • Employee Discounts Employee Discounts
  • Company Car Company Car
  • Free Lunch or Snacks Free Lunch or Snacks
  • Performance Bonus Performance Bonus

Required Skills

  • Relationship Management
  • Presentation Skills
  • Persuasion and Negotiation
  • Customer Service
  • Problem Solving
  • Account Management

Preferred Courses

  • Business Administration
  • Business Administration [Marketing]
  • Nursing

Jobs Summary

Job level
Associate / Supervisor
Job category
Sales and Marketing
Educational requirement
Graduated from college
Recruiter response to application
Office Address
6764 Ayala Ave, Legazpi Village, Makati, Metro Manila, Philippines
Health and Medical
4 openings

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About PhilhealthCare, Inc.

PhilhealthCare, Inc., one of Philippines' top 1,000 corporations, is a healthcare service provider which provides clients access to quality and affordable healthcare services for their preventive and curative needs through its wide range of product lines. PhilCare's winning combination is its financial strength and more than 33 years of technical expertise to back-up its commitment to deliver personalized quality customer care. PhilCare is a member of Philippines First Group of Companies spearheaded by the Philippines First Insurance Company (PFIC), the first Filipino domestic non-life insurance company (established in 1906). PFIC's solid financial footing and vast experience from its more than one hundred years of existence make it one of the country's leading non-life insurance companies.
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