Frontline Associate | Pedro Gil, Manila
PETNET, Inc.
- 114 Aguirre St., PhilippinesEast Offices Bldg., 114 Aguirre St., Legaspi Village 1229, Philippines114 Aguirre St.Legaspi Village 1229PhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
Duties & Responsibilities
- Ensure meeting or exceeding branch transaction performance targets.
- Responsible for all marketing programs and promotion implemented in the branch.
- Ensures accuracy of every pay-out, send-out and AVP transactions.
- Ensures observance of the 5 mins WU transaction process.
- Responsible for receiving and handling of revolving funds from the bank.
- Ensure the level of revolving funds (within assigned ADB) and completeness of PCF.
- Responsible for daily summary cash pay-out and send-out transactions vs. actual voucher and computer generated the report (transaction log).
- Encodes Petty Cash Vouchers and PCF reports.
- Responsible for Western Union and Operations policies and guidelines including AMLA and BSP.
- Ensure that below reports are accurately prepared and sent to the concerned department on time:
- Daily Transaction Report Summary (DTRS)
- Branch Cashiering & EB Report
- AVP Reports
- STR/CTR
- Reconciliation Report
- Ensure security measures of the branch i.e. CCTV, siren alarm is always operational.
- Ensure adequacy of TRMF, TSMF, Small Forms, and ACR
- Responsible for the cleanliness of the branch office including all POS materials.
- Ensure regular maintenance check up and periodic cleaning of aircon unit.
- Prepares branch payment requisitions like electricity, rent, water, telephone, internet, etc.
- Ensures response to all audit findings and exception reports on time.
- Assist in processing of renewal and retirement of business permits.
- Responsible for submitting request of OAR & OR forms.
- Responsible for daily updating of BOA and filing of used OAR and OR.
- Ensure completeness and compliance to the government mandated business permits.
- Ensure safety withdrawal of bank replenishment, IBT delivery and observance of cash safekeeping procedures by using cash paraphernalias and other safety measures.
- Responsible for conducting inventory of supplies within the department.
Minimum Qualifications
- At least College Level with background in Cashiering, Customer Service or equivalent
- Strong analytical and planning skills
- Good communication and presentation skills
- Excellent problem-solving skills
Knowledge:
- Good grasp of pay-out and send-out transaction procedures
- With sufficient knowledge in customer relations and complaints handling
Skills:
- Above average communication and interpersonal skills
- Customer relations and complaints handling skills
- Basic word processing and spreadsheet
- Good interpersonal skills
Attitude
- Honest
- Values Integrity
- Customer oriented
- Conscientious
- Attentive to details
- Proactive
- Team player
- Patience and perseverance
- GOD fearing
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- East Offices Bldg., 114 Aguirre St., Legaspi Village 1229, Philippines
About PETNET, Inc.
WHO ARE WE?
PETNET, known by its brand name, PERA HUB, is one of the country’s leading urgent cash transaction center with over 2,000 locations nationwide. PERA HUB is a subsidiary of UNION BANK PHILIPPINES and CITY SAVINGS BANK and is a member of the ABOITIZ GROUP OF COMPANIES.
With its direction towards Building the Company of the Future, PERA HUB is rapidly transforming itself into a Fintech company. In 2018, it has established two Fintech affiliate companies through joint ventures. Powered by their respective Mobile Apps, Banana Pay provides e-payment solutions while Betterway is an e-commerce business.
As part of Union Bank, City Savings Bank, and the Aboitiz Group, PERA HUB provides a wide array of financial products and services ranging from Western Union money remittance services, Loans Services, Insurance, Payment Facilities, Foreign Exchange, and many more.
We are also the first Western Union Business Solutions Agent in the world. Western Union Business Solutions is one of the world’s leading providers of cross-border business payments offering Accurate, Convenient, and Easy (ACE) ways to process international payments.
A FUTURE BUILT BY YOU
When you join PERA HUB, you become part of a diversified group, namely the Union Bank of the Philippines and the Aboitiz Group. Our Group’s employment credo, A Future Built For You, sums up the best reason why you should join us. Here at PERA HUB, and within the entire Union Bank and Aboitiz Group, success means winning together to shape a better future for people, planet and profit.
We create ample opportunities for you to grow as evidenced by the majority of our Leadership Team who have built their future with us.
When you work at PERA HUB, you are part of a family that is committed to our Aboitiz Group’s Purpose of Driving Change for a Better World - this is our WHY. We pursue our purpose through our Brand Positioning which is Advancing Business and Communities - Our Group’s ABC is our How.
Join us and let us build your future together.
When you join PERA HUB, you become part of a diversified group, namely the Union Bank of the Philippines and the Aboitiz Group. Our Group’s employment credo, A Future Built For You, sums up the best reason why you should join us. Here at PERA HUB, and within the entire Union Bank and Aboitiz Group, success means winning together to shape a better future for people, planet and profit.
We create ample opportunities for you to grow as evidenced by the majority of our Leadership Team who have built their future with us.
When you work at PERA HUB, you are part of a family that is committed to our Aboitiz Group’s Purpose of Driving Change for a Better World - this is our WHY. We pursue our purpose through our Brand Positioning which is Advancing Business and Communities - Our Group’s ABC is our How.
Join us and let us build your future together.