Penbrothers International Inc.
Penbrothers International Inc.

Graphic Designer | Customer Service Consultant  

Penbrothers International Inc.

  • Makati, Philippines
    6th Floor, OPL Building, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 3 years ago

2020-11-14T06:46:41.479197+00:00
Job closed.

Job Description

Backed by a leading Australian venture capital firm, DesignCrowd is one of the world's largest design marketplaces. If you're excited by fun, dynamic, high-performance work environments, this is a unique development opportunity.

DesignCrowd’s Manila offices are based in Makati and offer you to chance to work in a fun and modern environment with great perks and fantastic colleagues.

As a Service Consultant and Printing Specialist at DesignCrowd, you will focus on providing support to DesignCrowd’s global customer base, particularly those seeking printing services from us.

Your main tasks would be:

  • Contact customers who have purchased our Printing Services and collect necessary information to customize the products.
  • Prepare files for printing on various items like business cards, mugs, caps, flyers and stickers.
  • Work on required revisions from customers where necessary in order to ensure they are satisfied with the product prior to sending to print.
  • Setting up printing and shipping method as per our customer needs.

Some secondary tasks would include:

  • Handling inbound emails and calls regarding our products and services.
  • Handling inbound emails and calls from Designers needing assistance.
  • Participate on sales activities to up-sell / cross-sell printing customers to other products and services.
  • Help to improve DesignCrowd’s products and services by identifying improvement opportunities from feedback that you’ve received from clients.

Minimum Qualifications

  • You must hold a university degree
  • With at least 1-2 years of related work experience
  • Knowledge of graphic design software (i.e. Adobe Creative Suite)
  • Outstanding English language skills (written and verbal) are required.
  • Prior experience in Customer Support and Sales is a plus!
  • Willing to work midshift (3:00pm to 12:00am)

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Media and Creatives
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
6th Floor, OPL Building, Makati, Metro Manila, Philippines
Industry
Consulting/Business Services
Vacancy
1 opening
Website
http://www.penbrothers.com

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About Penbrothers International Inc.

Penbrothers works with startups and SMEs from all over the world, helping them build and scale their teams with talent in the Philippines at a fraction of the cost. With several offices in various locations, Penbrothers makes it easier for companies to focus on their core business by taking care of the talent sourcing, hiring, payroll and office space.

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