Penbrothers International Inc.
Penbrothers International Inc.

Operations Manager  

Penbrothers International Inc.

  • Cebu City, Philippines
    6th Floor, OPL Building, Makati, Metro Manila, Philippines, Cebu City, Central Visayas, Philippines
    Cebu City
    Central Visayas
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 4 years ago

2019-10-02T16:00:00+00:00
Job closed.

Job Description

We are looking for a passionate individual who can be a part of the Business Development team in the Philippines. The position will be based in Cebu or Davao, however, the candidate may be required to travel to other cities in Philippines if there is a business need.

  • Take complete ownership of 5 to 10 network hotels in Philippines
  • Primary responsibility is to drive better guest experience and ensure adherence of company processes
    • Inspect properties to ensure adherence to company standards
    • Take measures to prevent revenue leakage for the company
    • Handle guest escalations and ensure a delightful experience for guests
  • Train hotel staff on best practices for guest interactions as well as using company systems (e.g. Property Manager Software etc.)
  • Ensure high visibility for company brand at the property site and notify central team if the brand is hampered
  • Provide inputs to central team on the appropriate pricing of the property

Minimum Qualifications

  • 3-5 years of high quality experience in operations, preferably in hotel management
  • High degree of ownership, roll-up-your-sleeve attitude & willingness to get task completed
  • Willingness to be available for guests whenever required
  • Comfortable working in early-stage, cross-functional setups requiring the candidate to collaborate with multiple teams locally as well as globally
  • Local market knowledge of Philippines is a must

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
Hospitality and Tourism
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
6th Floor, OPL Building, Makati, Metro Manila, Philippines
Industry
Consulting/Business Services
Vacancy
1 opening
Website
http://www.penbrothers.com

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About Penbrothers International Inc.

Penbrothers works with startups and SMEs from all over the world, helping them build and scale their teams with talent in the Philippines at a fraction of the cost. With several offices in various locations, Penbrothers makes it easier for companies to focus on their core business by taking care of the talent sourcing, hiring, payroll and office space.

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