Business Development Manager


  • Makati, Philippines
    6th Floor, OPL Building, Makati, Metro Manila, Philippines
    Metro Manila
  • Full time
Posted a year ago and deadline of application is on 2 Oct
Recruiter was hiring 4 hours ago

Business Development Manager


Job Description

The successful candidate will create & execute a strategy to bring our internal growth/sales process to a whole new level - reporting directly to the Managing Director. Penbrothers is a start up business solutions company that offers co-working, human resources, and payroll services.

The Penbrothers Business Relationship Manager heads up the Account Management department, which serves as the face of Penbrothers & liaison between us and our clients. Your main objective is to grow our existing accounts from within, ensure excellent customer service, & client satisfaction.


  • Create & execute the strategy to grow our existing clients & upsell our services:
  • Regular meetings with all current clients to understand how we can help them grow (increase number of seats) & close deals accordingly
  • Analyse & understand our clients’ businesses in order to strategically sell & grow their team proactively
  • Understanding what each client wants & upselling our services accordingly: (1) Converting regular co-working space clients (OSA) to enroll in our other key services (MSA), (2) Private rooms, and (3) Training & other partnership programs


  • Develop strong relationships with our clients with regular communication & courtesy meetings:
  • Resolving client conce rns: (1) Answering client queries, (2) Establish how Penbrothers can improve and take the lead on acting accordingly with other departments, and (3) Taking the lead to ensure client obligations are met (payment, movement, etc)


  • Maintain constant communication with other departments within Penbrothers
  • Ensures that queries and resolutions are seen to within given time
  • Escalate client concerns to respective departments

Minimum Qualifications

  • Native English Proficiency
  • Ability to come up with & execute strategy
  • Excellent Sales Skills
  • Exceptional Communication Skills (Oral & Written)
  • Problem Solving/Conflict Resolution
  • Sense of Accountability and Responsibility
  • MS Office Proficiency
  • Presentation Skills
  • Familiarity/Savvy with CRM Process

Jobs Summary

Job level
Mid-Senior Level / Manager
Job category
Sales and Marketing
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while 
Office Address
6th Floor, OPL Building, Makati, Metro Manila, Philippines
Consulting/Business Services
1 opening

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About Penbrothers

Penbrothers opened its doors in December of 2014 in Manila with the hopes of connecting the world to the Philippines, and the Philippines to the world. Penbrothers was born from a need to meet a new demand and opportunity generated in the startup community, mainly, the co-working sector, with an innovative approach to remote working, offering manning and payroll solutions, beyond a shared working space. Over the last couple years, Penbrothers has successfully expanded into 3 offices and housing over 40 international and local startups, organizations, and entrepreneurs. This is the Penbrothers ecosystem and where companies use the space to grow, scale, and engage collectively. Penbrother clients has access to services such as talent management support for employment, payroll, and tax compliance, as well as manning services for the whole recruitment and onboarding process. Cost advantage is the principal value at Penbrothers. By understanding the challenges startups constantly face and the reasons to their failures, Penbrothers sought out an action to aid expanding organizations with talent management and manning services so that clients can concentrate on their business to the core.
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