Penbrothers International Inc.
Penbrothers International Inc.

Control Tower Manager  

Penbrothers International Inc.

  • Makati, Philippines
    , 6th Floor, OPL Building, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 6 years ago

2018-06-20T16:00:00+00:00
Job closed.

Job Description

Manager in charge of all aspects of the Deliver-EZ program in the Philippines. The Manager working for Penbrothers but taking specific direction from the Leadership of Deliver-EZ in the USA. The Manager will have overall responsibility for the cost budget, the service key indicators and continuous improvement of the Deliver-EZ business and specifically the Operation in the Philippines. Along with the oversight of the Control Tower operations of Deliver-EZ, this Manager will also support the management of the Finance and Accounting backroom function of PenBrothers staff working on the Deliver-EZ program.

Primary Responsibilities

  • Lead interface between Deliver-EZ and Penbrothers
  • Management, development and control of SOP's
  • Manager of business continuity Plan
  • Manager of emergency communication
  • Manager of control tower Operations
  • Manager with Operational oversight of F&A Depart.
  • Manager Deliver-EZ site Maintenance / Repairs
  • Manager of Deliver-EZ site Security
  • Manager of Continuous operations performance
  • Distribution of Dashboards / performance reporting
  • Manager of Customer Chat / Service interface
  • Managing all staff working for PenBrothers support Deliver-EZ
  • Support Employee Preformance activities

Minimum Qualifications

Minimum Qualifications

  • 5 to 10 year progressive management experience with labor force of > 50 staff
  • Successful working in a high level customer service environment
  • Has a working knowledge of e-commerce / final mile logistics
  • Experience in Security
  • Has Experience in Maintenance & Repairs
  • Equalivant to 4 year USA University Degree (USA Master Degree equivalent would be bonus)
  • Education or equivalent work experience in Logistics Field or Business Administration or
  • Education of equivalent work experience in Industrial Engineering Field

Preferred Qualifications

  • Strong English communication skills
  • Proven ability to manage Profit and Loss
  • Reporting including root cause analysis
  • Employee training abilities and skills
  • Customer first mentality
  • Reliability, and committed to highest level of integrity
  • Leadership ability to work remotely with US Base HQ Org.
  • Orientation to details.

Jobs Summary

Job Level
Director / Executive
Job Category
Supply Chain
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
6th Floor, OPL Building, Makati, Metro Manila, Philippines
Industry
Consulting/Business Services
Vacancy
1 opening
Website
http://www.penbrothers.com

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About Penbrothers International Inc.

Penbrothers works with startups and SMEs from all over the world, helping them build and scale their teams with talent in the Philippines at a fraction of the cost. With several offices in various locations, Penbrothers makes it easier for companies to focus on their core business by taking care of the talent sourcing, hiring, payroll and office space.

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