Customer Relations Manager
Penbrothers International Inc.
- Makati, Philippines6th Floor, OPL Building, 100 C. Palanca St., Legaspi Village, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2017-05-26T16:00:00+00:00Job closed.
Job Description
- Managing customer orders and forwarding that information to our operations team
- Handling customer complaints, exchanges and returns (by following company service protocols)
- Assisting customer inquiries by providing helpful information on sizing, returns policies and any other related questions.
- Reports to the company Director
Minimum Qualifications
- 3-years experience in the BPO industry
- Fluent spoken English
- Professional and proficient written English and grammar
- Computer skills
- Preferably a lady (as the job requires assisting customers with Women's sizing etc.)
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- 6th Floor, OPL Building, 100 C. Palanca St., Legaspi Village, Makati, Metro Manila, Philippines
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About Penbrothers International Inc.
Penbrothers works with startups and SMEs from all over the world, helping them build and scale their teams with talent in the Philippines at a fraction of the cost.
With several offices in various locations, Penbrothers makes it easier for companies to focus on their core business by taking care of the talent sourcing, hiring, payroll and office space.