Penbrothers International Inc.
Penbrothers International Inc.

Service Desk Engineer | Alabang  

Penbrothers International Inc.

  • Muntinlupa, Philippines
    6th Floor, OPL Building, Muntinlupa, Metro Manila, Philippines
    Muntinlupa
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 4 years ago

2020-08-29T16:00:00+00:00
Job closed.

Job Description

Responsibilities:

● Involves providing client customers and partners with in-depth technical assistance in the use of our products and solutions.

● Cooperate with client sales and professional services teams to ensure ongoing customer success and satisfaction

● Form part of an on-call rotation order to guarantee 24x7x365 support to customers in shifts

● Participate in the maintenance of support documentation.

Minimum Qualifications

Requirements:

● Has experience working with Linux OS (1-2yrs).

● Experience in UNIX scripting is a plus.

● Networking experience exposure or CCNA certified is a plus.

● Resourceful with good analytical skills and the ability to perform systematic troubleshooting techniques.

● Good customer handling and communication skills.

● Comfortable in handling customers over the phone.

Personal:

● Collaborative team player

● Self-motivated, highly responsible

● Able to work well under pressure

Jobs Summary

Job Level
Associate / Supervisor
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
6th Floor, OPL Building
Industry
Consulting/Business Services
Vacancy
2 openings
Website
http://www.penbrothers.com

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About Penbrothers International Inc.

Penbrothers works with startups and SMEs from all over the world, helping them build and scale their teams with talent in the Philippines at a fraction of the cost. With several offices in various locations, Penbrothers makes it easier for companies to focus on their core business by taking care of the talent sourcing, hiring, payroll and office space.

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