Penbrothers International Inc.
Penbrothers International Inc.

Customer Support Specialist  

Penbrothers International Inc.

  • Makati, Philippines
    6th Floor, OPL Building, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
    TELECOMMUTE
  • Full timeFULL_TIME

Expired 4 years ago

2020-08-21T16:00:00+00:00
Job closed.

Job Description

● Communicating with potential customers and addressing their enquiries through various channels such as Facebook Messenger, Whatsapp, Email and Property Guru.

● Responding promptly to lead inquiries and nurturing leads in a positive and helpful manner.

● Converting enquiries to room viewings by using the sales pitch process.

● Keeping records of customer feedback and proactively informing the team of any improvements or suggestions that can be made.

● Communicating and coordinating with the sales team to provide customer notes and insights.

● Managing tenant support enquiries, triaging issues, raising tickets and relaying to the correct internal team.

● Providing a positive experience to our awesome tenants on communication channels.

Minimum Qualifications

We’re looking for a superstar who is passionate about understanding customer needs and providing best in class customer experience. You’ll be the first point of contact for all of our customers, acting as the friendly face of the company.

Requirements:

● Experience working with customer support is preferred.

Perks and Benefits

  • Work from HomeWork from Home

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
6th Floor, OPL Building
Industry
Consulting/Business Services
Vacancy
1 opening
Website
http://www.penbrothers.com

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About Penbrothers International Inc.

Penbrothers works with startups and SMEs from all over the world, helping them build and scale their teams with talent in the Philippines at a fraction of the cost. With several offices in various locations, Penbrothers makes it easier for companies to focus on their core business by taking care of the talent sourcing, hiring, payroll and office space.

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