Penbrothers International Inc.
Penbrothers International Inc.

Service Consultant and Design Specialist  

Penbrothers International Inc.

  • Makati, Philippines
    6th Floor, OPL Building, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
    TELECOMMUTE
  • ₱30,000.00 / month
    PHP
    30000
    MONTH
  • Full timeFULL_TIME

Expired 3 years ago

2020-12-20T05:16:22.496514+00:00
Job closed.

Job Description

The role:
As a Service Consultant and Design Specialist at DesignCrowd, you will focus on providing
support to DesignCrowd’s global customer base, particularly those using our Logomaker and
design services. Your main tasks would be:
• Contact customers who have purchased our Logomaker or Services and collect necessary
information to customize the products.
• Prepare and deliver files to customers who have purchased our Logomaker Services.
• Work on required revisions from customers where necessary in order to ensure they are
satisfied with the product.
• Handling inbound emails and calls regarding our products and services.
• Handling inbound emails and calls from Designers needing assistance.
• Participate on sales activities to up-sell / cross-sell printing customers to other products
and services.
• Help improve DesignCrowd’s products and services by identifying improvement
opportunities from feedback that you’ve received from clients.

Minimum Qualifications

Your capabilities:
 You must hold a university degree.
 Outstanding English language skills (written and verbal) are required.
 At least 2 years experience in Customer Support is required.
 Basic knowledge of graphic design software (i.e. Adobe Creative Suite) is required.
 Prior Sales experience is a plus!

Perks and Benefits

  • Work from HomeWork from Home
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • FlexitimeFlexitime
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave

Required Skills

  • Email Support
  • Customer Service

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
6th Floor, OPL Building
Industry
Consulting/Business Services
Vacancy
1 opening
Website
http://www.penbrothers.com

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About Penbrothers International Inc.

Penbrothers works with startups and SMEs from all over the world, helping them build and scale their teams with talent in the Philippines at a fraction of the cost. With several offices in various locations, Penbrothers makes it easier for companies to focus on their core business by taking care of the talent sourcing, hiring, payroll and office space.

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