Customer Service Consultant
Penbrothers International Inc.
- Makati, Philippines6th Floor, OPL Building, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- ₱30,000.00 / monthPHP30000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
As a Service Consultant, you will focus on providing support to DesignCrowd’s global
customer base, particularly those seeking printing services from us. You will have
responsibility for handling inbound emails, calls, social media posts, and live chats. You will
help to answer customer questions and solve customer’s problems. Your goal is to help
ensure that DesignCrowd customers have a great experience using the service.
Minimum Qualifications
- You must hold a university degree
- You must have a minimum of 2 years prior experience in Customer Service
- Outstanding English language skills (written and verbal) are required. If you can
speak and write in French, German or Spanish, that is a plus! - Basic knowledge of graphic design software (i.e. Adobe Creative Suite)Prior experience in sales is a plus
Perks and Benefits
- Work from Home
- Medical / Health Insurance
- Paid Sick Leave
- Flexitime
- Paid Holidays
- Paid Vacation Leave
Required Skills
- Sales and Marketing Knowledge
- Customer Service
- Communication Skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 6th Floor, OPL Building
About Penbrothers International Inc.
Penbrothers works with startups and SMEs from all over the world, helping them build and scale their teams with talent in the Philippines at a fraction of the cost.
With several offices in various locations, Penbrothers makes it easier for companies to focus on their core business by taking care of the talent sourcing, hiring, payroll and office space.