Collections Agent
Penbrothers International Inc.
- Makati, Philippines6th Floor, OPL Building, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Full timeFULL_TIME
Job closed.
Job Description
The overall role of the Collection Associate/Collection Office will be to collect all payments in a timely, amiable and accurate manner. This person will work directly with the Finance & Account Manager and will work closely with the Customer Experience team.
- Reminding clients of outstanding payments
- Updating all information/date regarding payments
- Coordinating with clients to determine the issue
- Communication with Finance team to make any changes to invoices
- Escalating said issues to necessary departments
- Tracking all disputes, issues, concerns and their frequency
- Generating reports based on new and recurring issues
- Provide suggestions for improvements
Minimum Qualifications
- Bachelor's degree of any course
- At least 1 year experience in credit and collection
- High to Native English Proficiency
- Interpersonal Skills
- Communication Skills (Oral & Written)
- Phone Ethics
Perks and Benefits
- Work from Home
- Medical / Health Insurance
- Paid Sick Leave
- Flexitime
- Paid Holidays
- Paid Vacation Leave
- Maternity & Paternity Leave
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Accounting and Finance
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 6th Floor, OPL Building
About Penbrothers International Inc.
Penbrothers works with startups and SMEs from all over the world, helping them build and scale their teams with talent in the Philippines at a fraction of the cost.
With several offices in various locations, Penbrothers makes it easier for companies to focus on their core business by taking care of the talent sourcing, hiring, payroll and office space.