Team Lead | Night Shift


  • Makati, Philippines
    6th Floor, OPL Building, Makati, Metro Manila, Philippines
    Metro Manila
  • Full time
Recruiter was hiring 17 hours ago

Job Description

  • Manage and lead a team of 10-25 employees
  • Support Travel Support Team and employee management which includes coaching, mentoring and training, and at the same time keeping the Director of Travel Support updated on the team’s performance
  • Communicates concerns and policies among management and team members.
  • Assists Travel Support Team with hiring processes and new team member training
  • Conducts bi-weekly team meetings to update team members on best practices and continuing expectations.
  • Mentoring and Training of the travel support team based on QA findings ●
  • Daily team huddle to share overall direction for the shift

Minimum Qualifications

  • Have spent 3 to 5 years of your career managing employees
  • Graveyard shift
  • Have a good working knowledge of international and domestic flights, hotel booking and ticketing
  • Great at managing people, and have proven skills in leadership
  • Amenable to work schedule rotations, including working on holidays
  • Interviewing, Hiring and Recruitment Skills
  • Employee Training Experience, Customer Service Skills
  • Product Knowledge in the Travel Industry is a plus!

Night Shift!

Jobs Summary

Job level
Associate / Supervisor
Job category
Hospitality and Tourism
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
6th Floor, OPL Building
Consulting/Business Services
1 opening

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About Penbrothers

Penbrothers opened its doors in December of 2014 in Manila with the hopes of connecting the world to the Philippines, and the Philippines to the world. Penbrothers was born from a need to meet a new demand and opportunity generated in the startup community, mainly, the co-working sector, with an innovative approach to remote working, offering manning and payroll solutions, beyond a shared working space. Over the last couple years, Penbrothers has successfully expanded into 3 offices and housing over 40 international and local startups, organizations, and entrepreneurs. This is the Penbrothers ecosystem and where companies use the space to grow, scale, and engage collectively. Penbrother clients has access to services such as talent management support for employment, payroll, and tax compliance, as well as manning services for the whole recruitment and onboarding process. Cost advantage is the principal value at Penbrothers. By understanding the challenges startups constantly face and the reasons to their failures, Penbrothers sought out an action to aid expanding organizations with talent management and manning services so that clients can concentrate on their business to the core.
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