Sales Representative (BPO)

Penbrothers

  • Makati, Philippines
    6th Floor, OPL Building, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
  • Full time
Recruiter was hiring 5 hours ago

Job Description

Participate in outbound & inbound marketing campaigns directed at exiting and new customer acquisition. Ensure all calls are pro-active by confirming all information on our database is correct ie: lines are active and working, mailing address and contact persons are correct, actively promote and sell Flip TV products and services to tolling and non-tolling customers, work as part of a team and demonstrate flexibility with regard to tasks assigned and hours worked. Utilize problem solving skills on a daily basis, and adhere to Privacy Regulations by demonstrating discretion with Customers personal information.

PRIMARY RESPONSIBILITIES

  • Participate in outbound campaigns to existing customers with the aim of increasing ARPU (Average Revenue per user)
  • Participate in outbound campaigns to new & existing customers to facilitate increased subscriber numbers
  • Achieve and maintain all relevant KPIs (Key Performance Indicators) including Sale targets, availability, and adherence to schedule/roster.
  • Actively work towards meeting group KPIs and improving personal performance including attending and participating in team meetings
  • Ensure that commitments made to customers and responses to Sales enquiries are in line with company values and objectives

SECONDARY RESPONSIBILITIES

  • Expectations: Inbound and Outbound Sales Campaigns
  • Pro-actively handle Sales calls
  • Be logged in and ready to make and take calls at all times
  • Understand the concepts behind scripts and follow them
  • Contribute to the understanding and development of strategies to overcome customer objections
  • Be self directed and motivated in reaching goals
  • Increase customers usage of individual Flip TV services and range of services used Attend regular staff meetings to ensure a thorough understanding of:
  • Flip TV’ goals and objectives
  • Flip TV’ full range of products and services
  • Issues impacting personal and team performances

Minimum Qualifications

  • Proven communications and teamwork background.
  • Proven sales focus
  • Sales /call centre experience preferred.
  • Computer literate, proficient in the use of Microsoft Excel & Word, Outlook email.
  • Excellent Verbal and written communication / presentation skills
  • Strong interpersonal skills
  • Analytical and problem solving skills
  • Sound administrative skills including attention to detail and accuracy
  • Strong Sales orientation
  • Ability to prioritise issues, maintain a high energy level and approach all work with a sense of drive and urgency

Jobs Summary

Job level
Fresh Grad / Entry Level
Job category
Sales and Marketing
Educational requirement
Bachelor's degree graduate
Office Address
6th Floor, OPL Building
Industry
Consulting/Business Services
Vacancy
1 opening
Website
http://www.penbrothers.com

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About Penbrothers

Penbrothers opened its doors in December of 2014 in Manila with the hopes of connecting the world to the Philippines, and the Philippines to the world. Penbrothers was born from a need to meet a new demand and opportunity generated in the startup community, mainly, the co-working sector, with an innovative approach to remote working, offering manning and payroll solutions, beyond a shared working space. Over the last couple years, Penbrothers has successfully expanded into 3 offices and housing over 40 international and local startups, organizations, and entrepreneurs. This is the Penbrothers ecosystem and where companies use the space to grow, scale, and engage collectively. Penbrother clients has access to services such as talent management support for employment, payroll, and tax compliance, as well as manning services for the whole recruitment and onboarding process. Cost advantage is the principal value at Penbrothers. By understanding the challenges startups constantly face and the reasons to their failures, Penbrothers sought out an action to aid expanding organizations with talent management and manning services so that clients can concentrate on their business to the core.
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