Travel Technology Support Specialist
Penbrothers International Inc.
- Makati, Philippines6th Floor, OPL Building, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
We are looking for a data entry specialist with great enthusiasm for traveling. You will be responsible for ensuring that all travel arrangements for Pana’s members (individuals or businesses) are completed.
PRIMARY RESPONSIBILITIES
- Reviewing and verifying reservation bookings and member data, correcting, and/or reentering customers travel data
- combining those from both internal and external systems when customer account information is incomplete.
- To verify flight information, passenger documentation and identify reservation issues making sure those are escalated with our Agent Travel Support team
- Maintains member confidence and protects Pana’s operations by keeping information confidential.
- Outbound calls to airlines, hotels or restaurants if needed.
- Secures flight information by completing data (similar to a typist), to enter or update data into a computer system database.
Minimum Qualifications
- Graduated BS Tourism management, BS Travel Management, BS in International Travel and Tourism Management or equivalent
- Work well under pressure in a fast paced environment
- Have Strong interpersonal and problem-solving abilities
- Accurate and very keen to details and should have solid organizational skills because you’ll often work on itineraries for many members at once.
- Are Proficient in English, knowledge of additional languages is an advantage.
- Accept ownership for accomplishing new and different requests
- Explore opportunities to add value to the team’s job accomplishments.
- Are agreeable to working on the graveyard shift, including holidays.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Hospitality and Tourism
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- 6th Floor, OPL Building
About Penbrothers International Inc.
Penbrothers works with startups and SMEs from all over the world, helping them build and scale their teams with talent in the Philippines at a fraction of the cost.
With several offices in various locations, Penbrothers makes it easier for companies to focus on their core business by taking care of the talent sourcing, hiring, payroll and office space.