Customer Service Consultant | With Skills in Graphic Design

Penbrothers

  • Makati, Philippines
    6th Floor, OPL Building, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
  • Full time
Recruiter was hiring 10 hours ago

Job Description

As a Service Consultant, you will focus on providing support to our global customer base, particularly those seeking printing services from us. You will have responsibility for handling inbound emails, calls, social media posts and live chats. You will help to answer customer questions and solve customer’s problems. Your goal is to help ensure that our customers have a great experience using the service.

Minimum Qualifications

  • You must hold a university degree
  • You must have a minimum of 2 years prior experience in Customer Service(International)
  • Outstanding English language skills (written and verbal) are required. If you can speak and write in French, German or Spanish, that is a plus!
  • Basic knowledge of graphic design software (i.e. Adobe Creative Suite)
  • Prior experience in sales is a plus

Jobs Summary

Job level
Associate / Supervisor
Job category
Customer Service
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while 
Office Address
6th Floor, OPL Building
Industry
Consulting/Business Services
Vacancy
1 opening
Website
http://www.penbrothers.com

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About Penbrothers

Penbrothers works with startups and SMEs from all over the world, helping them build and scale their teams with talent in the Philippines at a fraction of the cost. With 9 offices in 3 locations, Penbrothers makes it easier for companies to focus on their core business by taking care of the talent sourcing, hiring, payroll and office space.
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