Penbrothers International Inc.
Penbrothers International Inc.

Technical Support Specialist  

Penbrothers International Inc.

  • Makati, Philippines
    6th Floor, OPL Building, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 5 years ago

2019-04-21T16:00:00+00:00
Job closed.

Job Description

WE WANT YOU TO:

  • Deliver high-quality support to all end-users in a courteous and professional manner
  • Perform installations, upgrades, configuration, maintenance, troubleshooting and fine tuning of desktops and laptops (Windows and Mac)
  • Be responsible in the installation and deployment of network printers and phone systems
  • Manage IT equipment including desktop computers, printers, monitors, phones and other general peripherals
  • Actively monitor and manage IT Helpdesk requests
  • Maintain an inventory of company assets
  • Be able to rack and stack servers and be responsible in server cabling and patching

WHY WOULD YOU WANT TO WORK HERE?

  • Our team is composed of humble and curious individuals with the ambition and will to learn.
  • We are always open to new and exciting ideas.
  • We have a fun and fast-paced, but "get-it-done" work environment that requires motivation, self-learning, and a good sense of humor.
  • Hats, jeans, t-shirts and hoodies are normal attire. If you prefer formal attire, you can do that too.
  • We pride ourselves on our knowledge, professionalism, integrity and innovation.
  • We challenge and support ourselves and each other every day.
  • We like to celebrate and do fun things together, during breaks or after working hours.
  • We have a beer fridge.

Minimum Qualifications

  • Bachelor’s Degree in Computer Science, Information Technology or any related course
  • At least two (2) years of related work experience
  • Excellent communication skills and customer service experience
  • Strong troubleshooting skills
  • Knowledge of servers, desktops, laptops, mobile devices and printers
  • Hands-on experience with Mac OS
  • Good knowledge of Windows Server, Active Directory and windows networking
  • Good knowledge of wired and wireless networks
  • Good understanding of Service Desk and ticket management
  • Knowledge in Office 365 is a plus
  • MCSA, CCNA, A+ Certification – not a requirement but an advantage

Jobs Summary

Job Level
Associate / Supervisor
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
6th Floor, OPL Building
Industry
Consulting/Business Services
Vacancy
1 opening
Website
http://www.penbrothers.com

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About Penbrothers International Inc.

Penbrothers works with startups and SMEs from all over the world, helping them build and scale their teams with talent in the Philippines at a fraction of the cost. With several offices in various locations, Penbrothers makes it easier for companies to focus on their core business by taking care of the talent sourcing, hiring, payroll and office space.

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