Operations Associate


  • Makati, Philippines
    6th Floor, OPL Building, Makati, Metro Manila, Philippines
    Metro Manila
  • Full time
Posted 8 months ago and deadline of application is on 30 Dec
Recruiter was hiring 5 hours ago

Operations Associate


Job Description

Responsible for providing administrative support in company operations focused particularly on handling customer returns and processing of new supply. We’re looking for someone passionate about warehouses, operations and logistics, and who would love to be part of a young and hungry multicultural start-up team!

  • Coordinate with sales team regarding ready-to-ship reservations
  • Familiarize and handle different processes for multiple clients
  • Responsible for creating shipment schedules and managing delivery timelines to meet client deadlines
  • Determine the most cost-efficient and timely delivery route
  • Coordinate internally to streamline shipment schedules across different channels
  • Inform warehouse contacts of any special instructions related to sending out and/or receiving the shipments
  • Process the consignments on Upteam System (from Reservation to Invoice)
  • Monitor tracking numbers and communicate delivery delays to BD
  • Responsible for answering queries about delivery dates and statuses of shipments in transit
  • Must take proactive approaches to resolving delivery delays due to external factors.
  • Continuous improvement of physical consignments process
  • Monitor logistics and duties costs, and provide action plans to minimize cost and optimize future shipments.

Minimum Qualifications

  • Degree in Operations Management, Business Management or other related qualifications
  • Minimum 1 year experience of logistics operation, supply chain, and warehouse management
  • Fresh graduates are welcome
  • Fluent in English language
  • Proficiency in Swedish or French would be good too but not required
  • Must be organized and detail-oriented

Jobs Summary

Job level
Fresh Grad / Entry Level
Job category
Supply Chain
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while 
Office Address
6th Floor, OPL Building
Consulting/Business Services
1 opening

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About Penbrothers

Penbrothers opened its doors in December of 2014 in Manila with the hopes of connecting the world to the Philippines, and the Philippines to the world. Penbrothers was born from a need to meet a new demand and opportunity generated in the startup community, mainly, the co-working sector, with an innovative approach to remote working, offering manning and payroll solutions, beyond a shared working space. Over the last couple years, Penbrothers has successfully expanded into 3 offices and housing over 40 international and local startups, organizations, and entrepreneurs. This is the Penbrothers ecosystem and where companies use the space to grow, scale, and engage collectively. Penbrother clients has access to services such as talent management support for employment, payroll, and tax compliance, as well as manning services for the whole recruitment and onboarding process. Cost advantage is the principal value at Penbrothers. By understanding the challenges startups constantly face and the reasons to their failures, Penbrothers sought out an action to aid expanding organizations with talent management and manning services so that clients can concentrate on their business to the core.
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