Service Consultant and Design Specialist
- Makati, Philippines6th Floor, OPL Building, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippines
- Full time
As a Service Consultant and Design Specialist at DesignCrowd, you will focus on providing support to DesignCrowd’s global customer base, particularly those using our Logomaker and design services.
- Contact customers who have purchased our Logomaker or Services and collect necessary information to customize the products.
- Prepare and deliver files to customers who have purchased our Logomaker Services.
- Work on required revisions from customers where necessary in order to ensure they are satisfied with the product.
- Handling inbound emails and calls regarding our products and services.
- Handling inbound emails and calls from Designers needing assistance.
- Participate on sales activities to up-sell/cross-sell printing customers to other products and services.
- Help improve DesignCrowd’s products and services by identifying improvement opportunities from feedback that you’ve received from clients.
- You must hold a university degree
- 1-2 years related work experience is preferred
- Knowledge of graphic design software (i.e. Adobe Creative Suite)
- Outstanding English language skills (written and verbal) are required.
- Prior experience in Customer Support and Sales is a plus!
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