Service Consultant and Design Specialist
Penbrothers International Inc.
- Makati, Philippines6th Floor, OPL Building, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
As a Service Consultant and Design Specialist at DesignCrowd, you will focus on providing support to DesignCrowd’s global customer base, particularly those using our Logomaker and design services.
- Contact customers who have purchased our Logomaker or Services and collect necessary information to customize the products.
- Prepare and deliver files to customers who have purchased our Logomaker Services.
- Work on required revisions from customers where necessary in order to ensure they are satisfied with the product.
- Handling inbound emails and calls regarding our products and services.
- Handling inbound emails and calls from Designers needing assistance.
- Participate on sales activities to up-sell/cross-sell printing customers to other products and services.
- Help improve DesignCrowd’s products and services by identifying improvement opportunities from feedback that you’ve received from clients.
Minimum Qualifications
- You must hold a university degree
- 1-2 years related work experience is preferred
- Knowledge of graphic design software (i.e. Adobe Creative Suite)
- Outstanding English language skills (written and verbal) are required.
- Prior experience in Customer Support and Sales is a plus!
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Media and Creatives
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 6th Floor, OPL Building
About Penbrothers International Inc.
Penbrothers works with startups and SMEs from all over the world, helping them build and scale their teams with talent in the Philippines at a fraction of the cost.
With several offices in various locations, Penbrothers makes it easier for companies to focus on their core business by taking care of the talent sourcing, hiring, payroll and office space.