Customer Service and Operations Associate
PartyGal Lingerie Co.
- Quezon, PhilippinesQuezon City, Metro Manila, PhilippinesQuezonMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- ₱14,000.00 - ₱16,000.00 / monthPHP140001600014000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
- Answering inquries on a desktop PC: viber desktop, SMS on Airdroid, chat, email (A company phone and SIM will be provided)
- Answering phone calls
- Order processing
- Handling customer complaints and returns
- Scheduling fitting appointments
- Data entry
- Other CS and Operational tasks that may be assigned.
Minimum Qualifications
- Must believe in our brand message
- At least 2 continuous years of experience in customer service in a call center
- Lives and breathes Customer Service!
- With at least 5Mbps broadband internet
- Has own PC or laptop
- Preferably 40 words-per-minute typing speed
- Can work online Mondays to Saturdays, 9am-6pm
- Fluent in verbal and written English/Filipino
- Confident and friendly
- Able to multi-task and thrive even during the stressful peak season
- With meticulous attention to detail - no t's are left uncrossed
- Tech-savvy and proficient with basic Windows applications (she can't live without technology)
- Mainly a work-from-home position, but will undergo training in the office based in Philam Homes, Quezon City (walking distance from SM North and Trinoma). Monthly face-to-face meetings may also be conducted in-office.
Perks and Benefits
- Paid Vacation Leave
- Paid Sick Leave
- Maternity & Paternity Leave
- Employee Discounts
- Work from Home
- Paid Holidays
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- Quezon City, Metro Manila, Philippines
About PartyGal Lingerie Co.
Tired of the corporate world? Based in a cozy converted home in QC, we're a young company of women with the goal of creating a fun haven for women to express their femininity. With a mix of work-from-home and in-office team members, we accomplish so much, because of a culture of collaboration and open communication. Join us and be one of our pioneering core team members.