PartyGal Lingerie Co.
PartyGal Lingerie Co.

Customer Service and Operations Team Lead  

PartyGal Lingerie Co.

 
  • Quezon City, Philippines
    102A East Maya Drive, Philam Life Homes, Quezon City, Metro Manila, Philippines
    Quezon City
    Metro Manila
    Philippines
    Philippines
    TELECOMMUTE
  • ₱18,000.00 - ₱20,000.00 / month
    PHP
    18000
    20000
    18000
    MONTH
  • Full timeFULL_TIME

Expired 7 years ago

2016-10-30T16:00:00+00:00
Job closed.

Job Description

  • Overseeing order processing and fulfillment.
  • Overseeing and managing inquiries (a company mobile phone and SIM will be provided)
  • Shipping Management
  • Conflict Resolution
  • Training new Customer Service agents in the Quezon City office in Philam Homes (walking distance from SM North)
  • Overseeing the quality of work output by team members
  • Ensuring team members' compliance with company policies
  • Managing purchasing and supplies
  • Overseeing the upload of new products on the website and other operational and administrative tasks that may be assigned.​

Minimum Qualifications

  • Believes in our brand message
  • At least 2 years work experience
  • Graduated from a reputable university
  • Preferably Female (due to our largely female clientele)
  • With meticulous attention to detail - no t's are left uncrossed!
  • Responsible, efficient, and able to make quick decisions.
  • Tech-savvy and proficient with basic Windows applications (she can't live without technology)
  • Has at least 5Mbps broadband internet speed
  • Preferably 40 words-per-minute typing speed
  • Own her own PC or laptop
  • Amazing Customer Service skills
  • Fluent in English and Filipino
  • Mainly a work-from-home position, but must be able to work in the QC office when necessary (when training new hires, and at least once a week to touch base with the team)
  • Can work online from Mondays to Saturdays, 9am-6pm

Perks and Benefits

  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Work from HomeWork from Home
  • Transportation AllowancesTransportation Allowances
  • Employee DiscountsEmployee Discounts

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
102A East Maya Drive, Philam Life Homes, Quezon City, Metro Manila, Philippines
Industry
Online Retail
Vacancy
1 opening
Website
http://www.partygallingerie.com.ph

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About PartyGal Lingerie Co.

Tired of the corporate world? Based in a cozy converted home in QC, we're a young company of women with the goal of creating a fun haven for women to express their femininity. With a mix of work-from-home and in-office team members, we accomplish so much, because of a culture of collaboration and open communication. Join us and be one of our pioneering core team members.

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