Inbound Sales Representative
Paragon ICC
- Makati, Philippines10th Floor Philam Life Tower, Paseo de Roxas Avenue corner Ayala Avenue, Makati City, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2016-11-24T16:00:00+00:00Job Description
If you are a motivated and persuasive individual and you are interested in a rewarding new career in customer service, join the PIONEER TEAM!
We are looking for Inbound Customer Care Representatives to interface with customers via inbound phone calls for the purpose of product activation services. One of your primary focuses as a Customer Care Representative will be to either retain or re-establish relationships with our clients’ existing customers. This is an on-site call center position, and there is NO OUTBOUND phone calls involved with this position.
As an Inbound Customer Care Representative, you must be confident, outgoing and self-motivated with a strong work ethic. You must also be a team-oriented person who is open minded and willing to learn and who has the ability to function effectively in a fast-paced work environment. It is also vital for your role as an Inbound Customer Care Representative that you are articulate with excellent verbal and written communication and interpersonal skills and the ability to easily establish rapport with customers.
Minimum Qualifications
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills;
Specific qualifications for the Inbound Customer Care Representative include:
- High school diploma or college level or degree.
- Willingness to engage in inbound calls.
- Basic computer proficiency, particularly with Microsoft applications as well as web-based applications.
- Punctuality and consistent work attendance.
- Preferably, has at least six (6) months of experience in hard selling, up-selling or any positions involving customer relations and sales transactions.
- Sales experience a plus, but not mandatory.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- 10th Floor Philam Life Tower, Paseo de Roxas Avenue corner Ayala Avenue, Makati City, Makati, Metro Manila, Philippines
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About Paragon ICC
ParagonICC is a Playtech company registered here in the Philippines. It offers cutting edge, value-added services to its clients worldwide, mainly in Europe. Our philosophy is deeply rooted on strong, secure and committed partnership and its success built on a solid assurance to achieve and deliver excellence through cooperative discourse with clients. We believe that our practice of fostering open channels of communication with customers is what enables us to provide topmost quality service. This allows us to fine tune our management tools and client programs to suit our customers’ specific requirements and taste.
ParagonICC has established its presence in growing markets in customer service by delivering comprehensive best of breed solutions to its market and developing a dynamic and diversified customer satisfaction model. The client-centric design of services provides operators with added value, and facilitates the optimization of their business performance. Our philosophy and belief of an open and continuing dialogue with customers has greatly achieved milestone success for the company in revenue generating innovations and catapulting Paragon to its position in the customer service industry.
START YOUR CAREER RIGHT!
Enjoy our rewarding package below when you join Paragon ICC.
Monthly Salary that is 10% higher compared to market’s offer
Meal Allowance (Non-Taxable)
Transportation Allowance (Non-Taxable)
Rice Subsidy (Non-Taxable)
Semi-Annual Salary Increase (Merit Based)
Life Insurance coverage
Health coverage (for you and your family member)
Dental coverage
Vision coverage
Performance-based Bonus
Paid holidays, night differentials, overtime, rest days
Salary Advance up to 100% of your monthly pay
We guarantee that your Paragon life will be extremely fun and exciting!
Experience different cultures as we provide company-sponsored vacation and tours within Philippines, Asia and Europe.
Party with us at the hippest clubs in the metro.
Relax and unwind in our month-long beach outings at the best resorts in the Philippines.
Sing and dance your heart out with your favorite international and local artists’ concerts.
Experience Paragon ICC’s Health 360°: our personalized Health and Wellness campaign.
Showcase your competitiveness and team spirit with our sports festivals and routine breakers.
Make your valuable contribution to the community with our Corporate Social Responsibility programs for charity.
Further your knowledge and skills with our free trainings and seminars.
Experience Paragon ICC’s unique culture with your family and friends in our open house events.
And a whole lot more! All of these are for you only here at ParagonICC!