MileApp
MileApp

IT Customer Success  

MileApp

 
  • West Jakarta, Indonesia
    Neo Soho Residence Lt. 25, Podomoro City, Jalan Letjen S. Parman Kav. 28, RT.3/RW.5, Tanjung Duren Selatan, Grogol petamburan, West Jakarta, DKI Jakarta, Indonesia
    West Jakarta
    DKI Jakarta
    Indonesia
    Indonesia
    TELECOMMUTE
  • IDR 4,500,000.00 - IDR 6,000,000.00 / month
    IDR
    4500000
    6000000
    4500000
    MONTH
  • Full timeFULL_TIME

Expired 11 days ago

2022-07-31T17:00:00+00:00
Job closed.

Job Description

  • Assist customers with various technical problems around MileApp
  • Periodically send issues updates and developments to clients
  • Create Tickets and Issues for the technical team as a way to escalate technical problems

Minimum Qualifications

  • Bachelor’s Degree of Information Systems / Information Technology

  • Minimum 1 year(s) as IT Support

  • Know how to work with Postman, Json, & Data Analytics

  • Actively provide updates about issues

  • Can communicate well with clients

  • Willing to work with night shift

Perks and Benefits

  • FlexitimeFlexitime
  • Work from HomeWork from Home
  • Transportation AllowancesTransportation Allowances
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans

Other

  • Work from anywhere - work from home if you'd like, or in our office in NeoSoho (West Jakarta)
  • Laptop for work
  • BPJS Kesehatan & TK
  • Medical Reimbursement (include Dental & Optical)
  • Overtime allowance
  • Skill Development allowance
  • Employee Loan up to 3x salary

Required Skills

  • Document management system software
  • Technical Support

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
Neo Soho Residence 25th Floor, Letjen S. Parman St., Tanjung Duren Selatan, Grogol Petamburan, West Jakarta
Vacancy
1 opening
Website
https://mile.app

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About MileApp

MileApp is a SaaS platform providing route optimization and field service management solution. Built in 2018, MileApp has more than 40,000 users and is currently doing 30 million transactions a day. In 2021, we grew by 100% in revenue and is currently a profitable company, backed by MDI and BonAngels. The team has an engineering approach to everything that tends to optimize every process despite the scale. We aim to be the first SaaS from Indonesia with global outreach and have laid a strong foundation.

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