IT Customer Success
MileApp
- West Jakarta, IndonesiaNeo Soho Residence Lt. 25, Podomoro City, Jalan Letjen S. Parman Kav. 28, RT.3/RW.5, Tanjung Duren Selatan, Grogol petamburan, West Jakarta, DKI Jakarta, IndonesiaWest JakartaDKI JakartaIndonesiaIndonesiaTELECOMMUTE
- IDR 4,500,000.00 - IDR 6,000,000.00 / monthIDR450000060000004500000MONTH
- Full timeFULL_TIME
Expired 11 days ago
2022-07-31T17:00:00+00:00Job closed.
Job Description
- Assist customers with various technical problems around MileApp
- Periodically send issues updates and developments to clients
- Create Tickets and Issues for the technical team as a way to escalate technical problems
Minimum Qualifications
-
Bachelor’s Degree of Information Systems / Information Technology
-
Minimum 1 year(s) as IT Support
-
Know how to work with Postman, Json, & Data Analytics
-
Actively provide updates about issues
-
Can communicate well with clients
-
Willing to work with night shift
Perks and Benefits
Flexitime
Work from Home
Transportation Allowances
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Other
- Work from anywhere - work from home if you'd like, or in our office in NeoSoho (West Jakarta)
- Laptop for work
- BPJS Kesehatan & TK
- Medical Reimbursement (include Dental & Optical)
- Overtime allowance
- Skill Development allowance
- Employee Loan up to 3x salary
Required Skills
- Document management system software
- Technical Support
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Neo Soho Residence 25th Floor, Letjen S. Parman St., Tanjung Duren Selatan, Grogol Petamburan, West Jakarta
- Vacancy
- 1 opening
- Website
- https://mile.app
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About MileApp
MileApp is a SaaS platform providing route optimization and field service management solution.
Built in 2018, MileApp has more than 40,000 users and is currently doing 30 million transactions a day. In 2021, we grew by 100% in revenue and is currently a profitable company, backed by MDI and BonAngels. The team has an engineering approach to everything that tends to optimize every process despite the scale. We aim to be the first SaaS from Indonesia with global outreach and have laid a strong foundation.