Chat Support

PacketSolutions

Posted 6 days ago and deadline of application is on 15 Feb
Recruiter was hiring 4 hours ago

Job Description

Terncommerce, a New-York based FinTech startup, is seeking an additional team member to their operations in Manila (under PacketSolutions). We are looking for someone who are self-motivated, loves to learn and talk about new technologies, and is a “people person”!

  • Engaged and assist customers via Livechat and Email
  • Build customer relationship as part of the Sales process
  • Collaboration with the rest of the team member to obtain in-depth understanding of products and services for documentation requirements.
  • Work with other projects such as -- documentation, and merchant list audit.

Minimum Qualifications

  • Excellent (english) communication skills.
  • Strong analytical and listening skills.
  • Self-driven and loves to interact with people from different cultures!
  • Experience in Customer Service is and advantage.
  • Internet savvy and a team player.
  • Must have a decent internet connection and a PC/Laptop.
  • Minimum 12 hours per week commitment.
  • Willing to work on Weekend.

Perks and Benefits

  • Work from Home Work from Home
  • Free Lunch or Snacks Free Lunch or Snacks

Required Skills

  • Email Support
  • Chat Support
  • Customer Service

Jobs Summary

Job level
Fresh Grad / Entry Level
Job category
Customer Service
Educational requirement
Graduated from high school
Recruiter response to application
Always 
Office Address
Ortigas, Pasig, Metro Manila, Philippines
Industry
Information Technology / IT
Vacancy
1 opening
Website

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About PacketSolutions

A young and well driven startup company crafted in Manila, and local arm of Packet Host Inc. a New-York based tech start-up company that offers high performance bare-metal hosting and caters support for container workloads. Check out https://www.packet.net to get more information.
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