OVO (PT Visionet Internasional)
OVO (PT Visionet Internasional)

UX Research Lead  

OVO (PT Visionet Internasional)

 
  • South Jakarta, Indonesia
    Lippo Kuningan 20th floor, Jl. HR. Rasuna Said Kav. B-12 Setiabudi, Jakarta 12940, South Jakarta, DKI Jakarta, Indonesia
    South Jakarta
    DKI Jakarta
    Indonesia
    Indonesia
  • Full timeFULL_TIME

Expired 4 years ago

2020-03-01T17:16:05.945012+00:00
Job closed.

Job Description

Summary

As a UX Research Lead, you will build a leading user research team in financial industry that will be the next role model and success story. You will define how the team work in delivering rich and meaningful insight from our users so that we always embrace customer centricity in every decision making process. You will also drive the research strategy to reach company vision and bring positive impact to Indonesia’s financial industry.

Responsibilities:

  • Manage day-to-day research tasks and ensure the best research quality.
  • Give user-centered advice and insights on product development process.
  • Proactively improve the research process and operational standard.
  • Build a user research strategy to reach company and product vision.
  • Proactively find user research opportunities to advocate the design thinking implementation on every project.
  • Define the right research activities to solve the problem and build a clear research plan based on it.
  • Proactively involving stakeholders in understanding our user through research activities (user immersion, co-creation, etc)
  • Grow user research team, in both hard and soft skill.

Minimum Qualifications

Requirements:

  • 2 years experience in research industry (specific user research is a plus).
  • 1 years experience in design or research leadership roles.
  • Experience in building research team and improve the process and operational standard.
  • Experienced in conducting interviews, contextual inquiry, usability studies, surveys and other research methods.
  • Strong analysis in quantitative & qualitative data to produce clear & sharp insights.
  • Resourceful with high curiosity and attention to details.
  • Understand the Design Thinking process and have experience in implementing it.
  • Highly motivated to understand human needs and find the root cause of their pain points.
  • Ability to manage clear & well-organized documentation.
  • Good communication skills with a proactive mindset to solve problems.
  • Good English conversation & writing skills.

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
Arts and Sports
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Often
Office Address
Lippo Kuningan 20th floor, Jl. HR. Rasuna Said Kav. B-12 Setiabudi, Jakarta 12940, South Jakarta, DKI Jakarta, Indonesia
Industry
Information Technology / IT
Vacancy
1 opening
Website
https://www.ovo.id/

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About OVO (PT Visionet Internasional)

OVO (PT Visionet Internasional), a fintech startup that builds a digital platform aiming to simplify your life by providing amazing rewards & deals through our merchant partners, simple payment and smart financial services. With thousands of affiliated merchants and business partners and multi million members in the ecosystem, we will be the largest Indonesian digital financial service platform. Currently we have hundreds team members and over half of them are in Technology putting us as one of the best Tech Startup company that provides you with exciting career journey! We are constantly looking for enthusiastic and passionate people to join our OVO family! Do send your inquiry or drop your CV to ta@ovo.id

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