Project Implementation Manager
OVO (PT Visionet Internasional)
- South Jakarta, IndonesiaLippo Kuningan 20th floor, Jl. HR. Rasuna Said Kav. B-12 Setiabudi, Jakarta 12940, South Jakarta, DKI Jakarta, Indonesia, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Job closed.
Job Description
- Plans, controls, and leads delivery of projects that related to Contact Center (OVO and Komodo)
- Produces key documents spesific to project delivery including, contracts, projects, project schedules, issue log, risk log, and status reports
- Checks, measures, and reviews, project progress. Adjust project plans and informs all relevant project stakeholders
- Develops Contact Center systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementations
- Ensures all projects are completed on time and within budget
- Mitigates risks and manages scopes across multiple projects
Minimum Qualifications
- Broad skills in management, business process and analysis
- Desired personal profile: analytical inquisitive, service & team oriented, friendly demeanor, early adopter
- Prior consulting experience
- Contact Center operational experience
- Contact Center software solution experience
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Lippo Kuningan 20th floor, Jl. HR. Rasuna Said Kav. B-12 Setiabudi, Jakarta 12940, South Jakarta, DKI Jakarta, Indonesia
About OVO (PT Visionet Internasional)
OVO (PT Visionet Internasional), a fintech startup that builds a digital platform aiming to simplify your life by providing amazing rewards & deals through our merchant partners, simple payment and smart financial services.
With thousands of affiliated merchants and business partners and multi million members in the ecosystem, we will be the largest Indonesian digital financial service platform.
Currently we have hundreds team members and over half of them are in Technology putting us as one of the best Tech Startup company that provides you with exciting career journey!
We are constantly looking for enthusiastic and passionate people to join our OVO family!
Do send your inquiry or drop your CV to ta@ovo.id