Sales Trainer - BPO

Oquennet Incorporated

  • Taguig, Philippines
    31st Street , Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
  • Full time
Recruiter was hiring 7 hours ago

Job Description

  • Develop and deliver impactful Culture Training Modules for the Sales Team and ensures that statutory training requirements are met;
  • Determines training needs by partnering with sales account managers; observing sales calls, studying sales results reports, and conferring with sales leaders;
  • Monitor and review the progress of all trainees through questionnaires;
  • Improves training effectiveness by developing new approaches and techniques by Keeping up to date with the development of training by reading relevant journals, going to meetings and attending relevant courses online for possible updates on training materials
  • Monitor and listen to representatives who are deployed to the Sales department for skill reinforcement and review the progress of all trainees through questionnaires
  • Submit reports to concerned campaign key contacts and supervisor

Minimum Qualifications

  • At least 1 - 2 year(s) of working experience specializing in Foundation Skills Training and Product Knowledge Training or equivalent in a BPO setting;
  • Must have a strong background of BPO Sales both on Inbound and Outbound;
  • Candidate must possess at least a Bachelor's/College Degree in any field;
  • Amenable to train multiple campaigns;
  • Strong analytical and planning skills;
  • Good communication and presentation skills;
  • Excellent problem-solving skills;
  • Willing to work in BGC Taguig.;
  • Amenable to work on a shifting schedule.

Jobs Summary

Job level
Associate / Supervisor
Job category
Sales and Marketing
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while 
Office Address
31st Street, Taguig, Metro Manila, Philippines
Industry
Customer Service
Vacancy
1 opening
Website
http://oquennet.com/

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About Oquennet Incorporated

OQUENNET INCORPORATED. Oquennet Incorporated is startup company servicing clients in different parts of the world, Oquennet Incorporated specializes in BPO services, recruitment and consultancy. We deliver a suite of wide-ranging solutions and world-class customer service. Its focus is on the core of its people and provides services that are like no other—an excellent standard of solutions developed for its clients and partners. Its core offering is BPO Services, an outbound call center. It is a type of call center wherein account manager call potential and existing customers to fulfill the set goals of a client. The usual goals that an account manager must meet are making a sale, promoting a product or service, and gathering leads. To measure the success of its account manager in meeting these goals, a BPO company uses Key Performance Indicators (KPIs) such as sales conversion rate, calls per agent, and first call close. Oquennet Incorporated, believes that the right partnerships enable smart solutions and added values. Therefore, we ensure that we have the industry knowledge, and the competent management to fulfill our clients’ needs and exceed their expectations. We deliver expert solutions to our clients so that they can focus on their main business and benefit from increased efficiencies and improved costs. This continuous success in providing services in different parts of the world inspired the creation of Oquennet Incorporated.
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