OQUENNET INCORPORATED
OQUENNET INCORPORATED

IT Help Desk Supervisor  

OQUENNET INCORPORATED

 
  • Taguig, Philippines
    23F Bonifacio Stopover Corporate Center, 23F, 2nd Avenue , Taguig, Metro Manila, Philippines, Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
    Philippines
  • ₱20,000.00 - ₱25,000.00 / month
    PHP
    20000
    25000
    20000
    MONTH
  • Full timeFULL_TIME

Expired 5 years ago

2019-06-23T16:00:00+00:00
Job closed.

Job Description

  • The IT Help Desk Supervisor supports the Executive in implementing all strategies for all IT Operations
  • Responsible for analyzing, implementing, managing, maintaining System and prepare reports for top management
  • Design and execute all IT policies and procedures, and assists to integrate various processes to new and existing systems.
  • Involve in IT project planning, design and implementation, system control, and IT security
  • Administer efficient working of all IT equipment and hardware and manage all communication with operation management team
  • Determine and develop management information systems to address such needs
  • Responsible in active coordination with Third Party IT provider, products and users of the company
  • Identify areas for improvement on processes and implements change
  • Oversee efficient working of IT personnel and maintain knowledge on its job functions
  • Provide technical assistance and support for incoming requests and issues related to computer systems, software, and hardware.
  • Responds to telephone calls, email and service ticket requests for technical support from local and remote customers
  • Updates procedural documents.
  • Train computer users.
  • Walk customer through problem-solving process.
  • Run diagnostic programs to resolve problems.

Minimum Qualifications

  • Bachelor's/College Degree of Computer Science/Information Technology, Computer Engineering or equivalent
  • At least 2 - 3 years of experience in the related field is required for this position
  • Required skills: Database/Network/System Administration, and managing other software application
  • Must be able to handle confidential information with professionalism
  • Has an excellent leadership skills and highly motivated
  • Good interpersonal and communication skills both verbal and written
  • Amenable to work on a Shifting Schedule
  • Willing to work in BGC, Taguig City.

Perks and Benefits

  • Performance BonusPerformance Bonus
  • Paid HolidaysPaid Holidays

Required Skills

  • Computer Networking
  • Incident Management
  • Computer maintenance
  • Technical Support
  • Information security
  • Computer Troubleshooting
  • Computer Hardware Troubleshooting

Preferred Courses

  • Certificate in Information Technology
  • Information Technology
  • Technology [Information Technology]

Jobs Summary

Job Level
Associate / Supervisor
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
2nd Avenue , Taguig, Metro Manila, Philippines
Industry
Customer Service
Vacancy
1 opening
Website
http://www.oquennetincorporated.com

Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

About OQUENNET INCORPORATED

OQUENNET INCORPORATED

People also applied to

  1. Home

Other Recommended Jobs

Apply jobs in

Job Categories:

Related to your search: