Optum, a UnitedHealth Group Company
Optum, a UnitedHealth Group Company

IT Asset Support | Davao City  

Optum, a UnitedHealth Group Company

  • Davao City, Philippines
    Davao City, Davao Region, Philippines
    Davao City
    Davao Region
    Philippines
    Philippines
  • ContractualCONTRACTOR

Expired 3 years ago

2021-04-29T16:00:00+00:00
Job closed.

Job Description

• Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup.
• Troubleshooting of all types of Hardware and software applications problems.
• Configuring & troubleshooting of Desktop/Laptops for L1, L2 & L3 levels & Managing backup and recovery.
• Configuring & troubleshooting of printer, scanner & LAN related issues reported by users.
• Installation and configuring of wireless Data Cards in users laptops.
• Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.
• Troubleshooting hardware, software & networking problems.
• Monitoring of virus issues through Symantec Endpoint Protection antivirus.
• Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing.
• Resolving tickets within the SLA which is raised from End User side.
• Maintaining Assets through Asset Management Tools.
• Design and integrate specifications for systems
• Communicate and interact with the other team members or colleagues to ensure coordination and cross-training

Minimum Qualifications

  • Bachelor's Graduate (preferably IT)
  • Minimum 3 years of experience in L2 IT support and asset management (allocation, recovery & inventory management)
  • Experience in handling imaging servers and deploying OS for Windows
  • Good experience in configuring & troubleshooting of MS Office 365.

Perks and Benefits

  • Paid Vacation LeavePaid Vacation Leave
  • Company CarCompany Car
  • Performance BonusPerformance Bonus
  • Paid HolidaysPaid Holidays

Jobs Summary

Job Level
Associate / Supervisor
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
Davao City, Davao Region, Philippines
Industry
Business Process Outsourcing
Vacancy
2 openings
Website
https://careers.unitedhealthgroup.com/optum/

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About Optum, a UnitedHealth Group Company

Are you ready to rev up your life? Optum, a UnitedHealth Group, business is ready for you. Our incredible global growth has been built by people with a singular focus on helping millions live healthier lives and an intense love of achievement. Our future is everywhere including our robust operations in the Philippines. We offer the global reach, resources, and can-do culture of a Fortune 7 company. It is time to learn more and start doing your life’s best work. (SM) Careers at Optum, a UnitedHealth Group company If you’re going to change careers, why not look for an employer that’s out to change everything? If you have that kind of appetite for change, Optum is the right place for you. As part of the growing UnitedHealth Group family of businesses, we’re driving innovation and change all over the world. That’s creating opportunity right here in the Philippines for people with energy, passion and a focus on quality. We’re driven to help people live healthier lives and to help make the health care system work better for everyone. We want to make a difference and that makes this the one job opportunity that can change everything for you. As part of UnitedHealth Group, a Fortune 7 company, Optum is a leading health services and innovation company dedicated to help people live healthier lives and help make the health system work better for everyone. With more than 189,000 people collaborating worldwide and over 14,000 employees in the Philippines, Optum combines people, technology, data and action to improve the delivery, quality and efficiency of health care. This work takes all of your commitment, skills, passion and energy. That’s why we rely on a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation and performance serve as a foundation to transform health care. Are you in? Learn more about careers at Optum: workatoptum.com Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum is a drug-free workplace. © 2020 Optum Global Solutions (Philippines) Inc. All rights reserved.

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