OOSM Business Solutions Inc.
OOSM Business Solutions Inc.

Australian Customer Service  

OOSM Business Solutions Inc.

  • Quezon City, Philippines
    Eastwood, Quezon City, Metro Manila, Philippines
    Quezon City
    Metro Manila
    Philippines
    Philippines
  • ₱20,000.00 - ₱25,000.00 / month
    PHP
    20000
    25000
    20000
    MONTH
  • Full timeFULL_TIME

Expired 7 years ago

2016-12-30T16:00:00+00:00
Job closed.

Job Description

  • Resolve customer complaints via phone, email, mail, or social media.
  • Use telephones to reach out to customers and verify account information.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Cancel or upgrade accounts.
  • Assist with placement of orders, refunds, or exchanges.

Minimum Qualifications

  • Must possess at least a Bachelor`s/ Degree, Secretarial or equivalent
  • Exceptional English communication skills ( both verbal & written )
  • With at least five years experience in Australian BPO industry or the like
  • Proficiency in Microsoft Office including Word, Excel, Emails in Microsoft windows environment and ability to navigate through software applications.
  • Excellent Customer Service and interpersonal skills
  • Highly organized, able to multitask and work independently
  • Detail-oriented and resourceful
  • Proficiency and accurate data entry skills
  • Must have proven strong analytical and problem solving skills.
  • Ability to build productive business relationship with clients
  • Ability to follow directions and work with minimal supervision
  • Ability to understand quickly and execute complex written and verbal instructions

Perks and Benefits

  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Single Parent LeaveSingle Parent Leave
  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Life InsuranceLife Insurance
  • Medical / Health InsuranceMedical / Health Insurance

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
Eastwood, Quezon City, Metro Manila, Philippines
Industry
Customer Service
Vacancy
1 opening
Website
http://www.lsmbpo.com

Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

About OOSM Business Solutions Inc.

Established as a multi-disciplinary business process outsourcing company, OOSM specializes in helping small and medium enterprises in Australia and New Zealand achieve growth and maintain a thriving business through a suite of services tailored around their exacting demands. A company defined by passion, commitment, and professionalism, OOSM is spearheaded by a team of BPO (Business Process Outsourcing) professionals who not only have years of experience in a range of disciplines but are also equipped with the proper training, skills and expertise necessary to get the job done. While we may not be a big company, our size is our strength. It allows us to move efficiently, focus on the need at hand, cascade responsibilities, and be flexible enough so that we are able to quickly adapt to every situation.

People also applied to

  1. Home

Other Recommended Jobs

Apply jobs in

Job Categories:

Related to your search: