One Luna Global Connections, Inc.
One Luna Global Connections, Inc.

Product Specialist  

One Luna Global Connections, Inc.

  • Quezon City, Philippines
    Eastwood Ave, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines
    Quezon City
    Metro Manila
    Philippines
    Philippines
  • ₱19,000.00 - ₱22,000.00 / month
    PHP
    19000
    22000
    19000
    MONTH
  • Full timeFULL_TIME

Expired 7 years ago

2017-06-29T16:00:00+00:00
Job closed.

Job Description

Contract Type: Regular employment with 6-month probationary period

Work Hours: Mondays to Saturdays, 10:00 PM to 7:00 AM

Essential duties and responsibilities:

  • Be responsible for various aspects of client implementation, open enrollment, problem resolution, data analysis, and audits.
  • Monitor electronic feed distribution and address issues.
  • Review and audit data and problem solve to ensure data integrity.
  • Research client questions and issues and provide clear, timely, and accurate responses.
  • Address employee login questions for the online enrollment platform.
  • Assist more complex clients should the need arise.

Minimum Qualifications

Education / Experience:

  • Preferably 2+ years of:
    • HR / benefits administration experience.
    • Customer service experience.
  • Knowledgeable of / or with experience in HSA, FSA, and HRA is preferred but not required.
  • Inbound/outbound phone experience.
  • Comfortable with all Office programs and a general comfort level with multiple operating systems.
  • Ability to work in a group setting and execute individual projects with ease.

Skills / Knowledge / Abilities

  • Excellent English conversational skills.
  • Excellent phone and e-mail communication skills.
  • Excellent interpersonal, written and verbal communication skills.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Strong Excel skills, including familiarity with VLOOKUP and pivot tables, along with proficiency in Word and Outlook.
  • Excellent time management and organizational skills.
  • Customer focus, teamwork skills.
  • Ability to multitask and meet deadlines.
  • Willing to work immediately or on short notice.

Perks and Benefits

  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Paid HolidaysPaid Holidays
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Single Parent LeaveSingle Parent Leave
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans

Required Skills

  • Telephone Skills
  • Email Support
  • Customer Service
  • Time Management
  • Communication Skills
  • Microsoft / MS Excel
  • Microsoft / MS Office

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Administration and Coordination
Educational Requirement
Graduated from high school
Recruiter response to application
Always
Office Address
Eastwood Ave, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines
Industry
Business Process Outsourcing
Vacancy
4 openings
Website
http://onelunaglobal.com/

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About One Luna Global Connections, Inc.

One Luna Global Connections, Inc. is a Business Processing Outsourcing (BPO) and a shared workspace company located in Eastwood, Quezon City. We provide a range of business support and customer services in the fields of information and communications technology, finance and accounting, architecture and graphic design, human resources, and procurement.

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