Store Supervisor

OMEGA houseware

1 opening
Preferred Educational Attainment
Graduated from college
a month ago
Application deadline
in 18 days
Recruiter responds
10% of the time
Recruiter last seen
17 days ago
Employment Type
Full time
Office Address
Addition Hills, San Juan, Philippines
Minimum Qualifications:
Graduated from college
  • With pleasing personality
  • At least 2-3 years experience supervising/managing a boutique store
  • Good in people management and eye in visual merchandising
  • With background on store operations
  • Excellent in customer relations and communication skills
  • Flexible, results oriented and hardworking
  • Graduate of any 4-year course
  • Candidates with an active lifestyle is a plus
Job Description


  • Ensures 100% achievement of monthly sales targets set of the shops (BGC and Shangri-La Mall)
  • Monitors and assists store revenue, cashier handling, deposit and delivery of the cash
  • Monitors cash count operation, controls float held in the cash register
  • Arranges and organize all the Cashier’s task reasonably and efficiently
  • Manages accuracy of the daily report and submits on time; handles transmittal of the reports
  • Correct uses of the forms and organizes store documents; fill in required documents and submits to the Store Operations Manager
  • Monitors cash over/short, inventory updates on a daily basis


  • Assists the Store Operations Manager by scheduling and assigning employees
  • Maintains team’s job result by coaching, counseling, planning and monitoring job results
  • Encourages store employees to take ownership for their performance and improvements
  • Ensures that sales staff are well presented and in full uniform at all times
  • Assists the Store Operations Manager in meetings to update and commend sales team or in absence of the Store Operations Manager


  • Ensures the preparation of store opening and closing team: employee assigned, alarm system, lighting, air con, music etc.
  • Manages all store operational issues, to include store housekeeping, store administrative duties, physical inventories and price changes and escalates to the Store Operations Manager
  • Reports damages for repairs to the Head Office and physically monitors maintenance or repair activity to ensure that concerns are addressed properly
  • Maintains adequate store office supplies and shop floor replenishment
  • Organizes transfers of stocks between CC BGC and CC Shangrila
  • Controls and documents damaged items or returns


  • Assists the Store Operations Manager in implementation of the marketing activities/direction
  • Arranges mannequin and wall display as directed by the Store Operations Manager
  • Recommends store improvements to maximize the floor area and displays to the Store Operations Manager


  • Organizes the delivery process; controlling and safekeeping of delivery sheets
  • Take responsibility of the stockroom organization
  • Ensures and monitors inventory count on a daily basis
  • Prepares requisition for stocks replenishment
  • Recommends replacement of sold out items and secures reorder


  • Identifies current and future customer requirements by establishing rapport to with potential and actual customers to understand customer service requirement
  • Oversee the implementation of customer service standards and ensure customer satisfaction and efficient handling of customer complaints
  • Resolves customer problems or complaints by determining optimal solutions and in a professional manner
  • Educates sales staff and customers in proper handling and usage of the products
  • Maintains Customer Data Base
About OMEGA houseware
OMEGA Houseware is one of the best suppliers and distributors of value-for-money household products in the Philippines. It all began in 1958 as a sole proprietorship type family business at Binondo, Manila. Our long tradition, experience, and passion for innovation drive us to develop new products for the Filipino market. Here’s a line-up of some of our products – each carefully thought of and well-packaged to suit the dynamic needs of Filipino families: KITCHENWARE: Vacuum Flask Thermal Pot Vacuum Jug Airpot Vacuum Bottle Kettle Cookware Glass Bakedish Casserole Dish Non-Stick Frying Pans

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