Team Lead - Customer Care (Korean Speaker)
Nusku Outsourcing Solutions
- Taguig, PhilippinesG/F, 31st St. corner 1st Ave. BC, Taguig, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- ₱100,000.00 - ₱120,000.00 / monthPHP100000120000100000MONTH
- Full timeFULL_TIME
Expired 5 years ago
2019-03-19T16:00:00+00:00Job closed.
Job Description
We are now hiring TEAM LEADERS Korean Speaker.
100k to 120k monthly
Monday to Friday - Weekends off
Day shift
Responsibilities:
- Create an inspiring team environment with an open communication culture
- Set clear team goals
- Delegate tasks and set deadlines
- Oversee day-to-day operation
- Monitor team performance and report on metrics
- Motivate team members
- Discover training needs and provide coaching
- Listen to team members’ feedback and resolve any issues or conflicts
- Recognize high performance and reward accomplishments
- Encourage creativity and risk-taking
- Suggest and organize team building activities
Minimum Qualifications
- Proven work experience as a team leader or supervisor
- In-depth knowledge of performance metrics
- Computer literate
- Excellent communication and leadership skills
- Organizational and time-management skills
- Decision-making skills
- Degree in Management or training in team leading is a plus
- Required Language(s): Must be fluent in ENGLISH and KOREAN
- Candidate must possess at least Vocational Diploma/Short Course Certificate, Bachelor's/College Degree in any field.
- At least 3 Year(s) of working experience in the related field is required for this position.
Perks and Benefits
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Maternity & Paternity Leave
Medical / Health Insurance
Performance Bonus
Required Skills
- Performance Management and Coaching
- Complex Problem-Solving
- Project Management
- Customer Service
- Time Management
- Leadership skills
- Account Management
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- 31st St. corner 1st Ave. BC, Taguig
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
About Nusku Outsourcing Solutions
Established in 2011, Nusku Inc. Outsourcing Solutions offers a far-ranging and unparalleled outsourced business services that suit your company to further manage and cultivate customer relationships at a low cost. Nusku Inc. is located in Bonifacio Global City (also known as BGC, global city, or the fort) a financial and lifestyle district in Metro Manila, Philippines.
Nusku Inc. Outsourcing Solutions combines talented financial and technology personnel with the latest telecommunications and call center technologies. Its experienced management teams competently and cost-effectively handle the companies’ business requirements including sales, customer support, data entry, virtual assistance, marketing, and finance.
With an advanced infrastructures and best IT practices, Nusku Inc. provides staff to businesses of different sizes, opens doors for high-potential individuals, and surely guarantees to make the necessary work power to its customers. It delivers its best services to the best in the market.
In today’s era of risk and instability, the best policy of Nusku Inc. to keep its customers ahead is to change its business strategies with time. Nusku Inc. ensures quality work when outsourcing services needed by various companies.