Ninja Van
Ninja Van

Loss Management Supervisor  

Ninja Van

 
  • Makati, Philippines
    30F, Warehouse 16B La Fuerza Plaza, 2241 Don Chino Roces Ave., Makait City, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 5 years ago

2019-08-11T16:00:00+00:00
Job closed.

Job Description

In Ninjavan, claims can arise due to various events such as late delivery and damaged goods. The Loss Management Supervisor will be working in a high-level team, tasked with supervising the team in charge of minimizing claims by using data to identify the areas resulting in claims, understanding the root causes, and finding creative ways and initiatives to eliminate them. This post will also be expected to align and coordinate with other departments in the planning and execution of the initiatives. Finally, the post will also be expected to ensure the to provide regular updates to the management on the progress of the projects.

Main Duties

  • Understand end-to-end operation processes in Ninjavan.
  • Monitor and analyze claims trend.
  • Find and resolve root causes of claims and align understanding with relevant stakeholders.
  • Initiate and own projects to eliminate the root causes.
  • Supervise and guide team in the execution of the projects.
  • Submit weekly updates of project progresses.

Minimum Qualifications

  • College Graduate in quantitative course. If not, strong relevant experience in operations, business and quantitatives.
  • High analytical ability - critical and logical thinking and optimization.
  • High proficiency with spreadsheets (Excel / Google Sheets).
  • Proficiency (or ability to learn) SQL is an advantage.
  • PMP Certification is an advantage.
  • Ability to create value in an unstructured environment.

Perks and Benefits

  • Paid Sick LeavePaid Sick Leave
  • FlexitimeFlexitime
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave

Required Skills

  • Organizing and Planning
  • Analyzing Data
  • Problem Sensitivity
  • Problem Solving
  • Operations Research
  • Warehousing Management

Preferred Courses

  • Industrial Engineering
  • Applied Mathematics
  • Applied Economics

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
Supply Chain
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Often
Office Address
Yuchengco Tower, RCBC Plaza, Ayala Ave.,
Industry
Logistics / Procurement
Vacancy
3 openings
Website
http://www.ninjavan.co

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About Ninja Van

Ninja Van is on a mission to dominate last-mile delivery for eCommerce in South East Asia. We are one of the fastest growing startups in the region, having won over 3,000 merchants and delivering 15,000 parcels a day in six countries, Singapore, Malaysia, Indonesia, Thailand, Vietnam and the Philippines. At our core we are a technology company that is disrupting a massive industry with cutting edge software and operational concepts. Driven by algorithm-based optimization, dynamic routing, end-to-end tracking and capacity balancing with partner fleets, we provide best-of-class delivery services that delight both the shippers and end customers. Why Ninja Van? We are only just getting started! We have much room for improvement and many ideas that will further shape the industry. We are on the lookout for world-class talent to fill our world-class team. We want people who are passionate about making a difference to the world. We like people who are brimming with ideas and who take initiative rather than wait to be told what to do. We prize team-first mentality, personal responsibility and tenacity to solve hard problems and meet deadlines.

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