Ninja Van
Ninja Van

Sales Support Associate  

Ninja Van

 
  • Makati, Philippines
    100c Don Carlos Palanca , Makati, Kalakhang Maynila, Philippines, Makati, Kalakhang Maynila, Philippines
    Makati
    Kalakhang Maynila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 4 years ago

2020-06-19T09:50:59.420000+00:00
Job closed.

Job Description

  • Shipper Dashboard Monitoring
  • Controlling and managing SLA of shipment Provide SLA Performance Report
  • Manage daily parcel monitoring by checking shipper dashboard
  • Ensure all parcels to be delivered within SLA by pushing all respective hubs via Slack
  • Do address re-verification for any wrong latlong
  • Provide assistance if shipper encounters problem to upload orders
  • Follow up with fleet in cases of receiving pickup related complaints from shippers
  • Creating pet tickets if cases of suspected lost parcels
  • Follow up with shipper in cases pertaining to lost/damaged parcels

Minimum Qualifications

  • Excellent written and verbal communication skills.
  • Strong proficiency with Microsoft Excel & Powerpoint
  • Experience with MS Dynamics or another CRM Software a plus.
  • Able to handle ambiguity and adapt to rapidly changing circumstances in a fast-paced environment.
  • Familiarity with SQL will be advantageous.
  • Fresh Graduates welcome to apply

Perks and Benefits

  • FlexitimeFlexitime
  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Paid HolidaysPaid Holidays

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Sales and Marketing
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
100c Don Carlos Palanca , Makati, Kalakhang Maynila, Philippines
Industry
Logistics / Procurement
Vacancy
1 opening
Website
http://www.ninjavan.co

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About Ninja Van

Ninja Van is on a mission to dominate last-mile delivery for eCommerce in South East Asia. We are one of the fastest growing startups in the region, having won over 3,000 merchants and delivering 15,000 parcels a day in six countries, Singapore, Malaysia, Indonesia, Thailand, Vietnam and the Philippines. At our core we are a technology company that is disrupting a massive industry with cutting edge software and operational concepts. Driven by algorithm-based optimization, dynamic routing, end-to-end tracking and capacity balancing with partner fleets, we provide best-of-class delivery services that delight both the shippers and end customers. Why Ninja Van? We are only just getting started! We have much room for improvement and many ideas that will further shape the industry. We are on the lookout for world-class talent to fill our world-class team. We want people who are passionate about making a difference to the world. We like people who are brimming with ideas and who take initiative rather than wait to be told what to do. We prize team-first mentality, personal responsibility and tenacity to solve hard problems and meet deadlines.

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