UX Researcher  


  • Sleman, Indonesia
    Sleman, DI Yogyakarta, Indonesia
    DI Yogyakarta
  • IDR 6,000,000.00 - IDR 7,000,000.00 / month
  • Full timeFULL_TIME

Posted a month ago and deadline of application is on 11 Jun

Recruiter was hiring 3 days ago


Job Description

We are Niagahoster, a tech company based in Yogyakarta that provides web-hosting services. To make Niagahoster web's and products' interface offers the best user experience based on rigorous research, we are looking for a UX Researcher. This role will systematically gather in-depth insights into the customer’s needs, build up a context within which the design process can take place, use various research methodologies and techniques to obtain reliable data to understand our user behavior and mental model. This role requires good analytical skills to support the product team in creating user-oriented product design. If this is you, join us now!


  • Collaborate with UIUX team and Product Development teams as the leader in understanding and quantifying users’ needs, goals, and behavior.
  • Plan and create applicable user research strategies according to project needs or stages of the product’s life cycle.
  • Conduct an end-to-end research execution.
  • Work closely with cross-functional teams and develop trust and close relationships with customers/users/research participants.

Minimum Qualifications

  • Min. 1 year experience in similar role.
  • Experience in conducting all research stages, from planning, execution, to data presentation
  • Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
  • Knowledge of industry tools: Colllaborative tools (Miro, Figma), Usability testing tools (Maze).
  • Adept at handling and analyzing both quantitative and qualitative data.
  • Strong ability to collaborate with different teams.
  • Strong understanding in Design Thinking, Agile, and Lean frameworks.
  • Excellent communication skills and empathy for the user.

Perks and Benefits

  • FlexitimeFlexitime
  • Work from HomeWork from Home

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Jalan Palagan Tentara Pelajar No. 81
2 openings

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About Niagahoster

Niagahoster (PT Web Media Technology Indonesia) is a part of multinational IT companies Hostinger International, Ltd., which has served millions of customers around the world. Everyone at Niagahoster is driven by our company vision to enable millions of people around Indonesia to unlock the power of the internet by giving them the tools to learn, create, and grow. To achieve our vision we have a valuable mission by making life easier for website, developers and small, business customers and offering a stable, fast and simple website hosting solution at the price nobody can beat. We dedicate our daily life by a focus on customer-centric, non-bureaucratic, lean&agile, and dynamic behaviors to accomplish our vision and mission.

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