Customer Service (English Speaker)

Niagahoster

  • Sleman, Indonesia
    , , Sleman, DI Yogyakarta, Indonesia
    Sleman
    DI Yogyakarta
    Indonesia
  • 3,150,000.00 - 7,000,000.00 IDR / monthIDR3,150,000.007,000,000.003,150,000.00MONTH
  • Full time
Posted 2 months ago and deadline of application is on 18 Sep
Recruiter was hiring 2 days ago

Customer Service (English Speaker)

Niagahoster

Job Description

Do you know what's web hosting and how can you benefit from it? Ever tried creating and developing your website?

With a team full of professionals, inspired by Customer Obsession, we are looking for the ones who can skyrocket in the global market.

If you can help the business stand out by providing an excellent Customer Experience, this one’s for you!

What you will do:

  • Interactive learning in our Customer Success Academy with extra guidance and mentors;
  • Answering incoming conversations via live chat;
  • Helping the Customer to improve their website by assessing their needs;
  • Adjusting the product of Hostinger International and actively selling additional services;
  • Staying proud of your job for making the Client go WOW.

Here you can:

  • Be a part of an inspiring working culture which values high standards with experienced and friendly mates;
  • Attractive bonuses for reaching monthly goals;
  • Access anything you need for your continuous professional development: books, workshops, plenty of mentorship;
  • Have FUN at team building activities;
  • Benefit from other motivational perks such as healthy snacks and fruits, coffee, team lunches, birthday prize lottery, and much more!

Leave your mark within an international working environment to scale up your professional journey and discover the best version of yourself. Step Up Your Game and be a PRO!

Minimum Qualifications

What we expect:

  • Exceptional English skills (C1 or higher);
  • Interest in IT;
  • You enjoy communicating and helping people;
  • You are friendly and motivated to conquer the internet.

Perks and Benefits

  • Flexitime Flexitime
  • Special Leave Benefits for Women Special Leave Benefits for Women
  • Retirement Benefit Plans Retirement Benefit Plans
  • Life Insurance Life Insurance
  • Medical / Health Insurance Medical / Health Insurance
  • Free Lunch or Snacks Free Lunch or Snacks
  • Performance Bonus Performance Bonus

Required Skills

  • Persuasion and Negotiation
  • Sales and Marketing Knowledge
  • Information Ordering
  • Chat Support
  • Customer Service
  • Critical Thinking
  • Communication Skills

Jobs Summary

Job level
Entry Level / Junior, Apprentice
Job category
Customer Service
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Often 
Office Address
Jalan Palagan Tentara Pelajar No. 81
Industry
Information Technology / IT
Vacancy
1000 openings
Website
https://www.niagahoster.co.id

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About Niagahoster

Niagahoster (PT Web Media Technology Indonesia) is a part of multinational IT companies Hostinger International, Ltd., which has served millions of customers around the world. Everyone at Niagahoster is driven by our company vision to enable millions of people around Indonesia to unlock the power of the internet by giving them the tools to learn, create, and grow. To achieve our vision we have a valuable mission by making life easier for website, developers and small, business customers and offering a stable, fast and simple website hosting solution at the price nobody can beat. We dedicate our daily life by a focus on customer-centric, non-bureaucratic, lean&agile, and dynamic behaviors to accomplish our vision and mission.