Operations Supervisor
Mystery Manila
- Maynila, PhilippinesThe Century City, Malate, Maynila, Kalakhang Maynila, PhilippinesMaynilaKalakhang MaynilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2017-02-02T16:00:00+00:00Job closed.
Job Description
The Operations Supervisor is in charge of the following daily business operations, online bookings and customer concerns (all of but not limited to the following):
- All tasks related to the operations of the branch assigned to you
- Supervision of all game keepers in the branch
- Monitor inventory, cash flow, and other company assets in the branch
- Attend to day to day operation concerns of the customers, colleagues, gks, and owners
- Regular interaction with customers to get a view of the customer experience
- Monitor customer feedback and act on items that need improvement
- Submit daily reports
- Come up with proposals to improve the system, sales, and operations
- Take charge in monitoring pending reservations, booked transactions, and team buildings for the branch
Minimum Qualifications
- Can work under time pressure and with minimal supervision
- Candidate must possess a Bachelor's/College Degree, any field
- Required Skills: Communicates Well, Very Organized, Computer Literate, Good in Cash Handling, Good in Dealing with Customers.
- Required Languages: English, FIlipino
- At least 1 year working experience in a related field or function, preferably with Customer Service experience
- 3 full time positions available
- May be assigned to any of our branches in Makati, Ortigas or Libis
Perks and Benefits
Paid Vacation Leave
Paid Sick Leave
Paid Holidays
Maternity & Paternity Leave
Medical / Health Insurance
Performance Bonus
Employee Discounts
Mobile Phone Discount
Required Skills
- Organizing and Planning
- Interpersonal Skills
- Attention to Detail
- Customer Service
- Time Management
- Critical Thinking
- Communication Skills
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Administration and Coordination
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- The Century City, Malate, Maynila, Kalakhang Maynila, Philippines
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About Mystery Manila
Mystery Manila is the country's first and biggest role-playing mystery game concept with 4 branches across the country and counting. We also develop high;y-customized and engaging events and activations for brands and companies catered to either internal employees or external customers.