IT Support


  • West Jakarta, Indonesia
    , Ruko Business Park Kebon Jeruk Jl. Meruya Ilir no 88 Blok C2 No 9-10 Jakarta Barat 11620, West Jakarta, DKI Jakarta, Indonesia
    West Jakarta
    DKI Jakarta
  • Full time
Posted 2 months ago and deadline of application is on 20 Feb
Recruiter was hiring 4 minutes ago

IT Support


Job Description

You Will:

  • Manage, monitor and troubleshoot infrastructure services (LAN, WAN, WLAN, security, Network incident)
  • Perform hardware and software troubleshooting for endpoint devices
  • Manage IT asset and reports (add on)
  • Support end-user related IT infrastructure services include procedural documentation and relevant report
  • Provide users tools for new employee or current employee
  • Support customer networks problem( review and troubleshooting )
  • Manage software access for employee ( general users and engineering team )
  • Create Extension for voice application

Minimum Qualifications

You Have:

  • Basic Routing & Switching (Cisco, Mikrotik), Knowing about Fortigate is a plus
  • Familiar with Unifi and Ruckus
  • Having knowledge for network design is a plus
  • Have experience in relevant field min 1 year
  • Able to work in team or individually, dicipline and problem-solving, eager to learn new knowledge
  • Proficient in Ms. Office (Powerpoint,Excel,Word)
  • Degree in Information Technology or relevant fields
  • Excellent oral and written for english communication skills
  • Domicile around West Jakarta is a plus

Perks and Benefits

  • Paid Sick Leave Paid Sick Leave
  • Medical / Health Insurance Medical / Health Insurance
  • Free Lunch or Snacks Free Lunch or Snacks
  • Performance Bonus Performance Bonus

Jobs Summary

Job level
Associate / Supervisor
Job category
General Services
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Ruko Business Park Kebon Jeruk Jl. Meruya Ilir no 88 Blok C2 No 9-10 Jakarta Barat 11620, West Jakarta, DKI Jakarta, Indonesia
Information Technology / IT
1 opening

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About Moka

We are the fastest-growing technology startup in Indonesia. We want to bring business ecosystem to everyone, and empower businesses to sell and grow. At Moka, we believe in values, not rules. We believe that it's not about the suits or the time check-ins, but it's about delivering on our promises. We believe in taking ownership and challenging ideas. We believe in being part of the solutions, not the problem. If you want to be part of a world-class team with a mission to disrupt technology in Indonesia, come join us.