Account Executive - Jogja


  • Yogyakarta, Indonesia
    Yogyakarta, DI Yogyakarta, Indonesia
    DI Yogyakarta
  • Full time
Posted 10 days ago and deadline of application is on 3 Apr
Recruiter was hiring an hour ago

Account Executive - Jogja


Job Description

  • Engage with our key merchants and help resolve issues and inquiries to prevent churn.
  • Collecting merchants feedback to improve customer experience
  • Upselling for premium features.
  • Maintain and report on renewal and upselling results on a regular basis and suggest improvements.
  • Organize meetings with the sales team to help prevent merchant from churning.

Minimum Qualifications

  • Fluency in english
  • Strong analytical and planning skills;
  • Good communication and presentation skills;
  • Excellent problem-solving skills;

Jobs Summary

Job level
Entry Level / Junior, Apprentice
Job category
Customer Service
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while 
Office Address
Yogyakarta, DI Yogyakarta, Indonesia
Information Technology / IT
1 opening

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About Moka

We are the fastest-growing technology startup in Indonesia. We want to bring business ecosystem to everyone, and empower businesses to sell and grow. At Moka, we believe in values, not rules. We believe that it's not about the suits or the time check-ins, but it's about delivering on our promises. We believe in taking ownership and challenging ideas. We believe in being part of the solutions, not the problem. If you want to be part of a world-class team with a mission to disrupt technology in Indonesia, come join us.