Customer Support Specialist

Mobino Inc.

  • Pasig, Philippines
  • 16,000.00 - 25,000.00 PHP / month
  • Penuh waktu
Lowongan dipasang 20 hari yang lalu dan batas waktu lamaran adalah 29 Nov
Rekruter merekrut 7 jam yang lalu

Customer Support Specialist

Mobino Inc.

Deskripsi Pekerjaan

  • Become an expert on PERA SWIPE features
  • Respond to and resolve user queries through chat, email and social media quickly and effectively
  • Escalate critical support issues to the appropriate internal channel
  • Help develop the user support by sharing knowledge, experimenting with new innovations and discussing best practices
  • Organize market research and perform research analysis on specific issues
  • Assist in the coordination of marketing activities and projects

Kualifikasi Minimum

  • Preferably 1-4 years of working experience in the related field
  • Fresh graduates are always welcome to apply!
  • Knowledge and experience in customer support is a strong plus

Required Skills

  • Good written and oral communication skills in English
  • Must be detail oriented, organized, and can manage multiple tasks
  • Able to work in a fast-paced environment
  • Ability to tactfully handle stressful and difficult situations
  • Possess strong problem-solving skills
  • Can stay long and grow with the company

  • Work is office based.

Tunjangan dan lain-lain

  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Medical, Prescription, Dental, or Vision Plans Medical, Prescription, Dental, or Vision Plans
  • Free Lunch or Snacks Free Lunch or Snacks

Keahlian yang diperlukan

  • Problem Sensitivity
  • Email Support
  • Chat Support
  • Customer Service
  • Critical Thinking
  • Typing
  • Communication Skills

Jurusan yang Diminati

  • Information Technology
  • Communication

Jobs Summary

Tingkat Posisi
Supervisor / Asisten Manager
Kategori pekerjaan
IT and Software
Persyaratan tingkat pendidikan
Lulus program Sarjana (S1)
Perekrut respon ke aplikasi
Kadang-kadang 
Alamat Kantor
Philippine Stock Exchange Center, Exchange Road, Ortigas Center, Pasig, Metro Manila, Philippines
Industri
Information Technology / IT
Lowongan
1 lowongan dibuka
Situs

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Tentang Mobino Inc.

Mobino’s mission is to build a world where everything is possible with mobile devices. Our goal is to help people live better lives through mobile technology. Mobino envisions to build the No. 1 mobile platform in the Philippines. Mobino's first mobile app project is PERA SWIPE, a lock screen rewards app that gives users free load and other prizes. (Download link https://goo.gl/KnFjgL) Visit Mobino's website (www.peraswipe.com) to learn more.
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