Mobino Inc.
Mobino Inc.

Customer Support Associate | Email / Chat Support  

Mobino Inc.

 
  • Pasig, Philippines
    1605 Exchange Road, Pasig, Metro Manila, Philippines
    Pasig
    Metro Manila
    Philippines
    Philippines
  • ₱16,000.00 - ₱25,000.00 / month
    PHP
    16000
    25000
    16000
    MONTH
  • Full timeFULL_TIME

Expired 3 years ago

2020-12-21T16:00:00+00:00
Job closed.

Job Description

  • Respond to and resolve user queries through chat, email and social media quickly and effectively
  • Escalate critical support issues to the appropriate internal channel
  • Help develop the user support by sharing knowledge, experimenting with new innovations and discussing best practices
  • Organize market research and perform research analysis on specific issues
  • Assist in the coordination of marketing activities and projects

Minimum Qualifications

  • Preferably 1-4 years of working experience in the related field
  • Fresh graduates are always welcome to apply!
  • Knowledge and experience in customer support is a strong plus

Required Skills

  • Good written and oral communication skills in English
  • Must be detail oriented, organized, and can manage multiple tasks
  • Able to work in a fast-paced environment
  • Ability to tactfully handle stressful and difficult situations
  • Possess strong problem-solving skills
  • Can stay long and grow with the company
  • Work is office based.

Perks and Benefits

  • Free Lunch or SnacksFree Lunch or Snacks
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans

Required Skills

  • Problem Sensitivity
  • Email Support
  • Chat Support
  • Customer Service
  • Critical Thinking
  • Typing
  • Communication Skills

Preferred Courses

  • Information Technology
  • Communication

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
1605 Exchange Road, Pasig, Metro Manila, Philippines
Industry
Information Technology / IT
Vacancy
1 opening

Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

About Mobino Inc.

Mobino Inc. is a startup company launched in 2017 with a mission to build a world where everything is possible with mobile devices. Our goal is to help enrich people's lives through mobile technology. Mobino Inc. envisions to build the No. 1 mobile platform in the Philippines. One of our projects is PERA SWIPE, a patented technology lock screen app that serves as a gateway to content, discounts & freebies. Our major partners include Lazada, Bayad Center by Meralco & Solar Entertainment Corporation. In 2020, we are set to roll out new projects that will benefit the lives of the Filipinos. We are always looking for innovative ways to improve people's lives. Come join our fun, young, dynamic, and talented team!

People also applied to

  1. Home

Other Recommended Jobs

Apply jobs in

Job Categories:

Related to your search: