Customer Support Specialist

Mobino Inc.

  • Pasig, Philippines
  • 16,000.00 - 25,000.00 PHP / month
  • Penuh waktu
Lowongan dipasang 20 hari yang lalu dan batas waktu lamaran adalah 29 Nov
Rekruter merekrut 7 jam yang lalu

Customer Support Specialist

Mobino Inc.

Deskripsi Pekerjaan

  • Become an expert on PERA SWIPE features
  • Respond to and resolve user queries through chat, email and social media quickly and effectively
  • Escalate critical support issues to the appropriate internal channel
  • Help develop the user support by sharing knowledge, experimenting with new innovations and discussing best practices
  • Organize market research and perform research analysis on specific issues
  • Assist in the coordination of marketing activities and projects

Kualifikasi Minimum

  • Preferably 1-4 years of working experience in the related field
  • Fresh graduates are always welcome to apply!
  • Knowledge and experience in customer support is a strong plus

Required Skills

  • Good written and oral communication skills in English
  • Must be detail oriented, organized, and can manage multiple tasks
  • Able to work in a fast-paced environment
  • Ability to tactfully handle stressful and difficult situations
  • Possess strong problem-solving skills
  • Can stay long and grow with the company

  • Work is office based.

Tunjangan dan lain-lain

  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Medical, Prescription, Dental, or Vision Plans Medical, Prescription, Dental, or Vision Plans
  • Free Lunch or Snacks Free Lunch or Snacks

Keahlian yang diperlukan

  • Problem Sensitivity
  • Email Support
  • Chat Support
  • Customer Service
  • Critical Thinking
  • Typing
  • Communication Skills

Jurusan yang Diminati

  • Information Technology
  • Communication

Jobs Summary

Tingkat Posisi
Supervisor / Asisten Manager
Kategori pekerjaan
IT and Software
Persyaratan tingkat pendidikan
Lulus program Sarjana (S1)
Perekrut respon ke aplikasi
Alamat Kantor
Philippine Stock Exchange Center, Exchange Road, Ortigas Center, Pasig, Metro Manila, Philippines
Information Technology / IT
1 lowongan dibuka

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Tentang Mobino Inc.

Mobino’s mission is to build a world where everything is possible with mobile devices. Our goal is to help people live better lives through mobile technology. Mobino envisions to build the No. 1 mobile platform in the Philippines. Mobino's first mobile app project is PERA SWIPE, a lock screen rewards app that gives users free load and other prizes. (Download link Visit Mobino's website ( to learn more.
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