Leading Edge Executive Talent Search Inc.
Leading Edge Executive Talent Search Inc.

Coach/Team Lead  

Leading Edge Executive Talent Search Inc.

  • Makati, Philippines
    Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 6 years ago

2018-06-03T16:00:00+00:00
Job closed.

Job Description

  • Collaborate with management and your peers to discover best practices and brainstorm ideas to solve challenges big and small.
  • Identify opportunities for individual and team performance improvement, follow an improvement process, and bridge the gap.
  • Minimize errors through effective coaching and support.
  • Ensure all team members obtain the appropriate training and support to best apply their knowledge and skills on the job.
  • Communicate business strategies and results to agents, empowering them with the knowledge to know their standing and contribution at all times.
  • Facilitate team meetings.
  • Delegate team tasks.
  • Create and foster a positive, successful and professional work environment where team members choose to work and achieve their goals.
  • Offer frequent formal and informal recognition.
  • Build solid productive relationships with all levels of leadership and support teams.
  • Resolve operations problems quickly using appropriate procedures and follow up.

Minimum Qualifications

  • Minimum 2-year supervisory experience (BPO Industry).
  • Maintain resilience, composure and remain positive under pressure and changing circumstances at all times.
  • Strong consultative coaching skills with ability to confidently motivate and inspire a team.
  • Good time management and can effectively prioritize team workloads
  • Excellent written and verbal communication skills

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
Makati, Metro Manila, Philippines
Industry
Human Resources / HR
Website
http://leadingexecsearch.com/

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About Leading Edge Executive Talent Search Inc.

Recruitment Process Outsourcing (RPO) Group is a division of Leading Edge Executive Search, Inc. providing RPO and professional staffing services to local & multinational clients from various business sectors. Our team comes with an expertise honed from being experienced staffing professionals and corporate recruiters -- working hard to deliver good matches to our clientele.

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