Leading Edge Executive Talent Search Inc.
Leading Edge Executive Talent Search Inc.

Customer Service Team Lead | Healthcare Account  

Leading Edge Executive Talent Search Inc.

  • Taguig, Philippines
    Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 4 years ago

2020-04-07T16:15:58.035026+00:00
Job closed.

Job Description

  • Assists in the development and implementation of new policies according to hospital and corporate guidelines
  • Provides daily support/mentoring/training to new hires as well as existing staff
  • Leads the team in meeting unit specific Service Line Agreements
  • Enforces departmental policies, practices, procedures and work rules in accordance with approved department and hospital policies.
  • Provides assistance in managing escalated issues as needed
  • Responsible for driving team performance and accountability and lead operations in the absence of the Assistant Manager and performing all of the responsibilities of a Team Lead
  • Other duties as assigned based on departmental needs

Minimum Qualifications

  • At least 4-5 years of experience in a call center environment and health care industry experience preferred. Medical industry knowledge strongly desired
  • Ability to work in a production driven call-center environment
  • Familiarity with working with dual computer monitors (may be required to use dual monitors)
  • Must have basic typing ability
  • Ability to multitask in multiple systems (financial clearance and scheduling) simultaneously
  • Extensive multitasking ability
  • Strong written and verbal communication skills

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
Health and Medical
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
Taguig, Metro Manila, Philippines
Industry
Human Resources / HR
Vacancy
50 openings
Website
http://leadingexecsearch.com/

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About Leading Edge Executive Talent Search Inc.

Recruitment Process Outsourcing (RPO) Group is a division of Leading Edge Executive Search, Inc. providing RPO and professional staffing services to local & multinational clients from various business sectors. Our team comes with an expertise honed from being experienced staffing professionals and corporate recruiters -- working hard to deliver good matches to our clientele.

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