Process Excellence Analyst

Leading Edge Executive Talent Search Inc.

  • Makati, Philippines
    22rd Floor, 139 Corporate Center, Makati, Metro Manila, Philippines, Makati, Metro Manila, Philippines
    Metro Manila
  • Full time
Posted 2 months ago and deadline of application is on 31 Aug
Recruiter was hiring 15 hours ago

Job Description

  • Identify business process re-engineering opportunities as appropriate
  • Collaborate with Subject Matter Experts to identify business requirements of existing (as-is) or to-be processes
  • Partner with Subject Matter Experts to create process documentation to be used in implementing process improvements, ensuring alignment with all process policies and procedures
  • Maintain Process Optimization documentation repository that can be leveraged across the organization
  • Assist in maintaining existing documentation as changes are made to processes.
  • Establish partnership with Information Services and serve as a liaison with appropriate personnel to understand system capabilities and requirements
  • Provide project management support for new Global Business Services initiatives
  • Provide proactive, ongoing communication related to in progress projects
  • Provide input to project proposal development, including creation of the statement of work, including project requirements, risk, time and cost of project and identifies the technical approach and key deliverables of a given project

Minimum Qualifications

  • Minimum 5 years experience, preferably in BPO/Shared Service setting
  • Six Sigma/ Lean certification , preferably Green Belt Trained
  • Proven experience prioritizing and managing multiple projects/areas of responsibility simultaneously
  • Amenable to work in Makati

Jobs Summary

Job level
Associate / Supervisor
Job category
Customer Service
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
22rd Floor, 139 Corporate Center, Makati, Metro Manila, Philippines
Human Resources / HR
1 opening

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About Leading Edge Executive Talent Search Inc.

Recruitment Process Outsourcing (RPO) Group is a division of Leading Edge Executive Search, Inc. providing RPO and professional staffing services to local & multinational clients from various business sectors. Our team comes with an expertise honed from being experienced staffing professionals and corporate recruiters -- working hard to deliver good matches to our clientele.
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