Mida Food Distributors Inc.
Mida Food Distributors Inc.

Customer Relations Assistant  

Mida Food Distributors Inc.

 
  • Pasig, Philippines
    Pasig, Metro Manila, Philippines, Pasig, Metro Manila, Philippines
    Pasig
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Posted a month ago and deadline of application is on 29 Sep

Recruiter was hiring 3 days ago

2022-08-15T05:22:57.183885+00:002022-09-29T16:00:00+00:00

Job Description

The Customer Relations Assistant receives (by telephone, fax or email) requests for quotations, orders and lead times from customers. S/he makes quotations on standard items, writes orders, and relays pertinent order information to customers and coordinates with other departments in handling purchase orders and providing sevice to customers.

Duties:

  • Answers phone and take orders from customers.
  • Document customer's orders (Sales Order, Sales Invoice) properly.
  • Retrieve customer information, stock status information, the status of purchase orders and to make changes on customer purchase orders. Ensures that correct codes are used for retrieving and inputting information.
  • Contact customers if an item is out of stock to determine a resolution.
  • Answers questions of customers regarding our products and usage.
  • Address problem on orders and customer complaints.
  • Coordinates on Sales, R&D and Operations regarding processed items, developmental products and product allocation.
  • Recommends and directs product substitution.
  • Monitor inventory status of critical items.
  • Turn- over documents smoothly (invoices, credit memo, return slips).
  • Prepare daily sales report.

Minimum Qualifications

  • A graduate of any business or management degree preferably in sales and marketing or equivalent;
  • Strong analytical and planning skills;
  • Good communication and presentation skills;
  • Excellent problem-solving skills;
  • Full- time position available
  • Willing to be assigned in Jentec, Manggahan, Pasig City

Perks and Benefits

  • Retirement Benefit PlansRetirement Benefit Plans
  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Single Parent LeaveSingle Parent Leave
  • Paid HolidaysPaid Holidays
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Employee DiscountsEmployee Discounts
  • Performance BonusPerformance Bonus
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Life InsuranceLife Insurance
  • Paid Vacation LeavePaid Vacation Leave
  • Transportation AllowancesTransportation Allowances
  • Maternity & Paternity LeaveMaternity & Paternity Leave

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
Pasig, Metro Manila, Philippines
Industry
Retail/Merchandise
Vacancy
1 opening
Website
http://www.midafood.com

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About Mida Food Distributors Inc.

Mida Food Distributors Inc. and Mida Trade Ventures International Inc. was founded by Ms. Lourdes “Chingling” Tanco. With 25 years of experience in the International Seafood Industry, Ms. Tanco gained her experience in the industry having worked with Singleton, the largest shrimp processing company in the US in the early 80’s. Mida Food is a direct importer and distributor of frozen seafood products. We vigilantly protect our market share and stock as many as 200 different varieties of seafood. We also ensure a consistent supply to our clients. With offices in the Philippines, Singapore, Vietnam, Jakarta and Surabaya, we are certain to supply products of excellent quality. Our staff has been certified by the Aquaculture Certification Council, the certification arm for Best Agricultural Practices, to certify that facilities such as hatchery, farm and processing plants abide with Best Aquaculture practices. This includes aspects of responsible sustainable aquaculture. We attend industry trade shows and conferences in Asia, Europe and North America; and visit various seafood plants, restaurants and hyper marts in these regions to keep us current. Mida products are best quality products. We buy directly from producers and stock enough volume to ensure that our prices are competitive and stable. Our deliveries are prompt, and done in reefer vans which maintain products at a temperature of –15 degrees C during delivery. Mida Food products are fresh frozen in nitrogen, contact plate, or blast freezers at temperatures of at most –45 degrees Celsius, and only in plants certified to export to the US, Japan and Europe. Mida Trade was established to service US importers, processors and end users of seafood who wanted to import frozen seafood products from the Far East. Mida Trade also provided assistance to processor-exporters of seafood in the Far East who wanted to expand their markets outside of Japan. Since then Mida has expanded its range of business to include Europe, Australia, and other markets in Asia.

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