MicroSourcing
MicroSourcing

Sales Operations Coordinator  

MicroSourcing

 
  • Quezon City, Philippines
    1880 Avenue Building, Quezon City, National Capital Region, Philippines
    Quezon City
    National Capital Region
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 4 years ago

2020-04-20T16:00:00+00:00
Job closed.

Job Description

Work for the #1 Full Service Product Feed Platform! Our client combines best-in-class technology and service to list products everywhere people shop online, including Google Shopping, Amazon, and Facebook.

What will you do?

1) Originating in Hubspot

Creating Tickets for:

  • Onboarding
  • Support
  • Audit
  • Transfers
  • Cancellations
  • Completing feed audits
  • Creating New Feedonomics Accounts
  • Call Prep

2) Originating in Zoho

  • Populating Cancellation Deal and Zoho Ticket Details

3) Originating by Email

  • Sales leadership team admin task and projects
  • Triaging requests or emails from Sales
  • Assisting Sales with Contracts, NDAs, and referrals

4) Tracking and Performance

  • Response SLAs around onboarding / billable tickets and escalations
  • Response SLA for cancellations
  • Response SLA for cancellation tickets

Minimum Qualifications

  • Preferably with experience in any CRM software (Salesforce, Zoho, Hubspot, Zendesk, etc.)
  • Administrative assistant background and ability to work with computer technology.
  • Willing to work in EASTWOOD QC on a NIGHTSHIFT schedule.

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Administration and Coordination
Educational Requirement
Bachelor's degree graduate
0
Office Address
1880 Avenue Building
Industry
Outsourcing / Offshoring
Vacancy
1 opening
Website
https://www.microsourcing.com/

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About MicroSourcing

MicroSourcing is one of the leading offshoring and outsourcing solutions provider in the Philippines. Voted Best Non-voice Company of the Year in 2014, we are not your average BPO. We cater to foreign companies who operate in a wide variety of industries from all over the world. Therefore, you have the opportunity to do what you love and grow your career Our offices are located in Eastwood City, Mall of Asia Complex, Bonifacio Global City, Ortigas Center and Cebu IT Park, all easily accessible no matter where you live. Join our growing family and be part of an international and collaborative working environment. WHY JOIN US? MicroSourcing offers diversity in career options. We welcome individuality in self-expression without losing the value for team involvement. We are a fresh look at the BPO & KPO industry. Come experience the MicroSourcing life and be part of our growing family. We are a fast growing company but we have always been able to keep the fun, young and intimate atmosphere from the time we started. We strongly believe in transparency and honesty and we always make sure to represent the interests of our employees as much as we represent the interests of our clients.

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